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How to Manage Attendance Sessions from the Cloud-In-Hand Web Portal

Navigate to the Session Management page 1. Log into your Cloud-In-Hand admin account. 2. From the main menu (right-hand side), click on attendee report.  This is where you can access session settings, start new sessions, close current sessions, and view previous sessions. Start a new session  To start a new session manually, name the session. Then, click Start new session. Close a current session  To close a current session, click on the Close button (located in the third column next to the session start date). Manage a current session  To

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How to password protect the Serial Device Manager

Cloud-In-Hand Mobile Attendance customers can enable password protection for the Serial Device Manager (SDM) settings. After enabling SDM password protection, user accounts using the Mobile Attendance application for Android will be able to access the Serial Device Manager and add/remove devices but will be unable to view or change global or individual device settings without the SDM password. The screenshots below demonstrate what happens when a user account tries to access the SDM settings. Global Settings 1. The user attempts to access the global settings for the Serial Device Manager.

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How to Scan NFC Tags with iOS CoreNFC using Cloud-In-Hand Mobile Grid

This article demonstrates how to use iOS’s built-in NFC reader (made available to 3rd party applications in iOS 11) with Cloud-In-Hand® Mobile Grid. While the native NFC reader is used in absence of an RFID/NFC reader, such as the idChamp® RS3 Reader, it’s important to note that there are some limitations to the native iOS NFC reader; it can only read the NDEF data stored on the NFC tag and it cannot write any data to the NFC tag. For more functionality, such as reading various data stores of the RFID/NFC

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How to setup Cloud-In-Hand Mobile Grid on the idChamp A9-UHF

This knowledgebase article is for customers using the idChamp A9 UHF scanner with Cloud-In-Hand Mobile Grid. The latest releases of Mobile Grid for Android include a feature for the idChamp A9 that allows customers to “wake” the A9 with the physical trigger pull. In order to use this feature (and as a best practice), we advise that customers first disable the idChamp A9’s built-in Scan Tool’s “Booted start” feature. To do this, follow the below instructions. 1. Launch the Scan Tool app. 2. Tap on “Settings.” 3. Turn off “Booted start.”

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How to side load iOS apps via .ipa file

NOTE: You can sideload an app from any computer and not lose existing data (e.g. does not need to be performed on the computer your iOS device is synced with) 1. Open iTunes 2. Connect iOS device to computer and view inside iTunes by clicking on the name of the iOS device in the upper right-hand corner. 3. Click on the Apps tab. 4. In Windows Explorer, open the folder containing the .ipa file and double-click the file. 5. In iTunes, the app name will appear in the list. 6. Click the “Install” button. It

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How to pair with an LLRP scanner via the SDM on Android (Cloud-In-Hand Mobile Grid)

This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio’s Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we’ve used Cloud-In-Hand Mobile Grid, but this feature is available on all Serialio Android applications that have the SDM. 1. Launch Cloud-In-Hand Mobile Grid. 2. Navigate to the SDM by tapping on the SDM icon. 3. Once on the SDM view, tap

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Delivery Mobile Grid Action Profile – Becker Delivery

Section 1 – Account Creation and Configuration Create Cloud-In-Hand accounts for your account administrator and any user that will be using Mobile Grid. Contact Serialio to ensure that the correct configuration has been set. Log in to cloud-in-hand.com with the administrator account you created. Click on the “databases” section to the left. From here you will be able to upload your database files. In this example, we will upload one master file and one example order file. Click “Browse” to locate the file on your computer. When the file is

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Remote Support Instructions

Sent here to download our remote support client? Click on the “Download Splashtop SOS” button to download Splashtop SOS for your current operating systems. Download Serialio Ltd. SOS (powered by Splashtop) Important — Downloading Splashtop SOS alone is not enough to receive remote assistance. You must contact Serialio and explain the problem you are experiencing first. If you have not already done so, submit a ticket to our help desk. Also, note that the Splashtop SOS for iOS is limited to viewing only and Android devices require a few extra steps to allow remote

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6 Things That Can Affect An RFID System’s Performance

Performance is important when it comes to implementing and maintaining an RFID system. Here are six common factors that can negatively impact an RFID system’s performance. Interference Interference from other radio-frequency (RF) emitting devices (RFI), such as other RFID readers and Wi-Fi access points, can negatively impact RFID system performance. Power Supply As with any system dependant on electronic components, RFID systems are subject to the risks of a “dirty” power supply. Such power supplies can elicit strange behavior from electronic devices (such as RFID readers) that draw power from

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Apple Student ID NFC Reader

Apple Student ID NFC Reader – Mobile & Wireless idChamp® RS4x Apple Student ID NFC Reader posts credentials stored in Apple Wallet* and much more. Read all physical RFID Prox, iClass/Seos, and more. Read soft credentials with HID Global Mobile Access, and other supported apps. Read all these credentials/badges with idChamp RS4x up to 30 feet from your iPad or iPhone.   *Requires purchase of Mobile Credential  More than iPad and iPhone RS4x also connects to Android, MacOS, & Win10+. Read all types of student IDs – physical and soft –

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Our Testimonial

Cloud-In-Hand Mobile Grid on iPad & iPhone is an unmatched data collection solution. Form-A-Feed uses this solution successfully for years. Serialio support has been unmatched by any supplier. The Support Team is super responsive, and the Cloud-In-Hand Mobile Grid solution always works. Mobile Grid is so reliable, when our Microsoft based solution fails, Serialio is… Read more “Unmatched Data Collection Solution – Cloud-In-Hand Mobile Grid”

Martin Tandsater
Form-A-Feed, Inc.

The Toshiba Team spent months searching for the best electronic emergency headcount software for our large facilities. Toshiba needed emergency mustering Roll Call ensuring employees, visitors, and contractors are all safe and accounted for during an Emergency. Serialio was one of many companies we reached out to, and we’re so thankful we did! The Cloud-In-Hand… Read more “Emergency Headcount Software 1-Million-Square-Foot”

Derius Goudeaux - Safety Manager
Toshiba

Our search for mobile order for sales reps and trade shows solution ended when we found Cloud-In-Hand® Mobile Order. Mobile Order is a terrific application replacing our last ordering solution.  We deployed to our outside sales staff and use it for our trade shows on iPads & iPhones.  We were up and running in record… Read more “Mobile Order For Sales Reps and Trade Shows”

Scott Bonora - Director of Operations
Phillips International, Inc.

In 2019, we needed a reliable and cost-effective method of enabling RFID scans on a tablet for a custom RFID time clock application on Windows Surface Pro we developed.  We were fortunate enough to find SerialMagic Professional and the idChamp® RFID Smart Card Badge Reader.  Serialio assisted us with the software and hardware needed to… Read more “Enable RFID Scans On Windows Surface Pro For Time Clock Application”

Russell Hopkinson - Senior Engineer

University of Wyoming Vending Services has used the BlueSnap M6A Dex for vending machine service for vending machine DEX service for over two years. VendSys initially recommended we purchase the BlueSnap DEX Kit and we’re very happy we did. UW Vending has full-time, employees managing students who are route drivers. I can confidently say that… Read more “Vending Machine DEX Service With iPhone-Android-BlueSnap”

Bill McCleary - Manager Vending Services
University of Wyoming

We take orders with iScanBrowser iOS with the PX20 wireless mobile 2D+1D barcode scanner. Our users quickly and reliably make orders are in our showroom with iScanBrowser on iPad Air devices. We like the speed and stability of the PX20 iScanBrowser in building orders fast and accurate. We have worked with Serialio.com for many years… Read more “iScanBrowser iOS Super-Fast & Reliable Order Taking”

David R.
Giftwares Company, Inc.

With the ability to import laser measurements into any iOS app, SerialMagic Keys iOS has increased my workflow speed and accuracy tremendously. Thank you serialio.com for making SerialMagic Keys work with BOSCH Laser Measure on iOS. SerialMagic Keys iOS has powerful features like unit conversions and formatting that posts the readings exactly as we want… Read more “BOSCH Laser Measure on iOS”

App Store under the alias toast380

I just wanted to reach out and thank you. From the minute we completed the form for Serialio Software Developer  program (SDP), you and your support team jumped right in. Your engineers were extremely responsive and were able to resolve our technical blocker (that had us stuck for many weeks) very quickly (in two days)… Read more “Software Developer Program (SDP) Got Us Results Quickly”

Ken Martini
Director Seed Engineering

A remote Canadian mining site utilizes stratus-io, a part of the Cloud-In-Hand® Solution Framework, to track who is on-site at their facilities. Deployed in multiple locations, stratus-io is used in conjunction with our idChamp® NF4 Wireless Smart Card reader to read employee badges as they enter the facility. Check-ins are monitored by a guard stationed at… Read more “Cloud-In-Hand® Mobile Attendance For Mining Company”

Sandra Seres
Seres Consulting Ltd.

We used RFID wristbands and Scanfob® brand RFID Readers from Serialio that synced with our membership POS software.  This allowed BearX memberships exclusive perks.  They were able to charge to their membership account which tied to their credit card on file.  We also used Bluetooth custom branded RFID scanners from Serialio that scanned information into… Read more “Serialio Provides RFID Solution for Membership POS at BearX Aquatic Venue”

Zach Reeh
Director of Technology, BearX