Serialio

Sales: (512) 994-3630 | Support: (512) 994-3268

SUPPORT

QUICK RESOURCES

Support Topics

iPhone 5 vs iPhone 13?

iPhone 5 vs iPhone 13, 14, 15…? iPhone 5 vs iPhone 13?Why do you use iPhone 5, when you can use iPhone 13, 14, 15…? First you see here, how the iPhone 5 after 10 years is still powerful and effective. Secondly, the starting price for iPhone 5S at the time of this post was $30 USD. This means you can have an exceptionally economical solution. Thirdly, you use old technology and it’s superior? Yes! Consider how much smaller the iPhone5S is than an iPhone 13, 14, 15. When you

Read More »

Faster NF4x On iOS Mobile Grid

Get faster badge reads on your idChamp® brand NF4x RFID-NFC reader on iOS. You speed up NF4x reads to check-in people faster for class attendance, mustering, or other event needing attendance. This example shows iOS SDM option. NF4x Badge Reader Modes: Smart & Direct Your idChamp® brand NF4x Badge Reader has two basic modes, Smart, and Direct. In Smart Mode the application easily controls what badge types are recognized and decodes the credential information as needed in the app. In Direct Mode the NF4x is loaded with specific firmware that does all badge processing

Read More »

Check-in with iPhone & Watch

Carry Your ID in Your iPhone and Check-in With Your Watch So you go to a meeting, or have an emergency event, and go to your muster point. You then find you’ve left your employee badge somewhere, so you can’t check-in. When you have an iPhone, or an Apple Watch your problem is solved with idChamp brand RS4x reader. You can Check-in with iPhone & Watch, as well as with every common RFID-NFC employee badge type. Just have a Certified identity credential on your iPhone e.g. like provided by the

Read More »

Scan NFC Tag Instantly Connect iPhone RFID Reader

Wireless RFID Reader For Instant Check-in with iPhone You take attendance for your class, training session, meeting, or emergency event. A fast and convenient way to do this is what you need. You have considered using an RFID-NFC reader, but it sounds confusing. This post shows you how to easily connect the RFID reader to your iPhone. Once you connect doing check-in is fast and error free. Instantly Connect iPhone RFID reader by scanning NFC tag. Scan NFC Tag with iPhone Reader to Connect You easily connect the Scanfob® brand

Read More »

Faster NF4x Reads iOS iScanBrowser

Your idChamp® brand NF4x RFID-NFC reader works great on iOS. Now get faster NF4x reads on iOS to check-in people faster for class attendance, mustering, or other event needing attendance.   NF4x Badge Reader Modes: Smart & Direct Your idChamp® brand NF4x Badge Reader has two basic modes when connected to iOS, Smart, and Direct. In Smart Mode the application easily controls what badge types are recognized and decodes the credential information as needed in the app. In Direct Mode the NF4x is loaded with specific firmware that does all

Read More »

How To Speed Up NF4x Reads

Your idChamp® brand NF4x RFID-NFC reader works great. Now you want to speed up NF4x reads to check-in people faster for class attendance, mustering, or other event needing attendance. This example shows Android SDM option. NF4x Badge Reader Modes: Smart & Direct Your idChamp® brand NF4x Badge Reader has two basic modes, Smart, and Direct. In Smart Mode the application easily controls what badge types are recognized and decodes the credential information as needed in the app. In Direct Mode the NF4x is loaded with specific firmware that does all badge processing in the

Read More »

Meeting Check-in Using Apple Watch

How do you check in to a meeting when your iPhone is in your pocket or purse?Who said attendance arrival using Apple Watch could not be fun? Empower Your Wrist stratus-io Remote Check-in empowers you to check-in to your meeting using your Apple Watch. You can check-in & out of your meeting, event, or class while your iPhone is in your pocket or purse. When you simply load the Cloud-In-Hand® stratus-io Remote Check-in app on your iPhone & Apple Watch, you then have check-in, check-out options using your Apple Watch.

Read More »

How to associate RFID tags with attendees on Mobile Attendance for Android

This support article will demonstrate how to associate tags with attendees with the IEEE attendance profile for Android Cloud-In-Hand Mobile Attendance, in a four-step process. To get started, you will need: 1. At least two Cloud-In-Hand accounts (with a current subscription) 2. A Scanfob 3002i 2D Bluetooth barcode scanner 3. An idChamp RS3-HSE Bluetooth RFID reader 4. A roster file or database of attendees and events Note: This database must contain columns specifying each event and meeting and whether each attendee has access to those events. Setup Your Cloud-In-Hand Account(s)

Read More »

How to upload a log for Cloud-In-Hand Mobile Grid for Android

This support article will walk you through how to upload a log file to Cloud-In-Hand so that the Serialio engineer team can troubleshoot a bug or problem you are experiencing. If you are unsure of how to re-produce the issue, skip part one and two and go straight to Part Three. Part One: Clear The Log File 3. Scroll down to the very bottom. Tap on Logging. 4. Tap on Delete Log File. Part Two: Re-Produce Your Issue or Bug Try to reproduce the issue you were experiencing with SerialMagic

Read More »

How to submit a log for Cloud-In-Hand Mobile Grid for iOS

Follow these instructions to upload a log for Cloud-In-Hand Mobile Grid for iOS. 1. Navigate to “Application Settings.” 2. Tap on “Cloud-in-Hand account.” 3. Tap on “Upload log to server.” 4. Type in your name, then the password provided to you by a Serialio technician. 5. Tap “Upload.”

Read More »