In 2019, we needed a reliable and cost-effective method of enabling RFID scans on a tablet for a custom RFID time clock application on Windows Surface Pro we developed. We were fortunate enough to find SerialMagic Professional and the idChamp® RFID Smart Card Badge Reader. Serialio assisted us with the software and hardware needed to accomplish our goal. In the many years since 2019 (an eternity in the IT world) the solution has been rock-solid. When we reengaged Serialio to assist with reconfiguring the devices and software to work with new hardware, we received an immediate response and had an engineer working with us the next morning. Their support has always been prompt and professional, and I wish everyone stood behind their products like these guys do.