Serialio

SUPPORT

How to install SerialMagic Professional for Windows

This support article demonstrates how to install or update SerialMagic Professional for Windows. 1. Download the SerialMagic Professional installer for Windows from Serialio.com/downloads. 2. Double-click the installer to launch it (this initiates the installation). You may be prompted by Windows’ UAC to authenticate the installation. 3. Agree to the terms and conditions to begin the installation. 4. The following screen allows you to change the installation location if necessary. Most users need only click “Install.” 5. Device Drivers — SerialMagic Professional will now ask which device drivers (if any) you want

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How to connect the BlueSnap M6A (BLE) to SerialMagic Professional for Windows

This article demonstrates how to connect the BlueSnap modle M6A smart Bluetooth Low Energy (5.0) to an RS-232 adapter to Windows using SerialMagic Professional. We have broken down this process into three steps: (1) Pair through Windows Bluetooth, (2) Pair through SerialMagic Professional, and (3) Start the connection. This tutorial will only work after yACK BLE has been used to set up the BlueSnap Smart to be able to pair with Windows 10. If you haven’t already done so. Pair via Windows 10 Bluetooth Settings 1. Power on your BlueSnap Smart

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How to setup the Ultra-PD1 with SerialMagic Professional for Windows

This article demonstrates how to set up the Ultra-PD1 with SerialMagic Professional on Windows via a cabled connection. 1. Connect the Ultra-PD1 to your Windows PC via the USB A to USB A cable. 2. Launch SerialMagic Professional And click “Add” to create a new connection. 3. Select “Cabled Connection” and the image of the Ultra-PD1 (labeled “IceKey UHF“), then click “Next.” 4. Select the COM port assigned to the Ultra-PD1, then click “Next.” 5. Select how the reader will be used. For this tutorial, we are using the Ultra-PD1 “like

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How to activate SerialMagic Professional (Windows)

This article provides instructions on how to find your unique device ID (DID) and activate your installation of SerialMagic Professional for Windows for use with non-genuine scanners (scanners that were not purchased from Serialio). You will need to contact a Serialio representative to complete this process (you cannot activate your software alone). If you haven’t already, download the SerialMagic Professional for Windows from https://serialio.com/downloads and install it. You can find your unique hardware ID by navigating to Help → Register SerialMagic. Here the hardware ID is referred to as “Computer ID.” Copy

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How to unpair your device from SerialMagic Professional and Windows Bluetooth settings

This support article will walk you through unpairing your device from a Windows computer. The first section (Part A) provides instruction for unpairing with SerialMagic Professional on Windows (applies to all types of connections). The second section (Part B) provides instruction for unpairing from Windows Bluetooth Settings (applies to devices in paired with Bluetooth-HID (keyboard mode) and Bluetooth-SPP (SerialMagic). Part A. UnPair from SerialMagic Professional 1. From SerialMagic Professional, click “Stop” to terminate your current connection. 2. Under “Connection Primary/Secondary,” select the connection associated with your Scanfob from the drop-down

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How to pair with SerialMagic Professional for Windows via Bluetooth SPP

This support article will walk you through how to pair your Scanfob with SerialMagic Professional on Windows 10. For the purposes of this tutorial, we used a Scanfob 2006 Bluetooth Barcode Scanner in SPP mode. The process for pairing any barcode/RFID scanner with SerialMagic Professional for Windows in SPP mode is nearly identical. Pair with Windows Bluetooth Settings 1. Click on the Windows Start Menu 2. In the search bar, type “Bluetooth.” 3. Click on “Bluetooth Settings.” 4. Make sure that Bluetooth is enabled and turned on. 5. With your

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How to submit a log for SerialMagic Professional for Windows

This support article will walk you through how to submit a log from SerialMagic Professional for Windows. For the purposes of this tutorial, we used SerialMagic Professional version 6.4.0.9 on a Windows 10 computer. If you are having problems with SerialMagic Professional for Windows, please contact the Serialio support team. Include the following information: SerialMagic Professional version number (e.g. “6.4.0.9”) Windows version (e.g. “Windows 7”) Order number Device/scanner model (e.g. “Scanfob 2006”) Your use case-scenario (e.g. “data is sent into a spreadsheet”) Clear the Log 1. Launch SerialMagic Professional. 2.

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Bluetooth SPP Setup for OS X

Configure a Bluetooth scanner on OS X for use with SerialMagic. This document is relevant for using a LaserChamp or Flic barcode scanner on OS X with SerialMagic LC, or using SerialMagic Pro with a 3rd party Bluetooth barcode scanner on OS X such as the HHP IT5260. Note: SerialMagic Pro for OS X provides Bluetooth device setup for the LaserChamp scanner directly from the SerialMagic Pro application. When using a Mac without built-in Bluetooth, you should use an Apple approved Bluetooth USB adaptor. OS X 10.4 Tiger provides an easier to use

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How to submit a log for SerialMagic Professional for Mac OS X

If you are having problems with SerialMagic Professional for Mac, please contact the Serialio support team. Include the following information: SerialMagic Professional version number (e.g. “6.4.0.9”) OS X version (e.g. “OS X 10.11”) Order number Device/scanner model (e.g. “Scanfob 2006”) Your use case-scenario (e.g. “data is sent into a spreadsheet”) Configure SerialMagic to Log to a File 1. Launch SerialMagic Professional. 2. Click on the tab labeled “Log.” 3. Make sure that “Enable logging” is checked. 4. Select “Log to text file.” 5. Click on “Change File Name.” 6. Navigate

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How to setup your scanner in cabled mode with SerialMagic Professional for Windows

This support article provides instructions on how to use SerialMagic Professional for Windows to configure your Scanfob brand scanner via a cabled connection. For this example, we used the Scanfob Ultra-BB2. Add A New Connection 1. Plug your Scanfob BB2 into your Windows computer with a USB to micro USB cable. 2. Download and install SerialMagic Professional for Windows, if you have not already done so. 3. Launch SerialMagic Professional. 4. If SerialMagic doesn’t automatically begin the process of adding a connection for you, click on “Add.” 5. Select “Cabled

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