Serialio

SUPPORT

How to pair your scanner with Android in HID “keyboard” mode

This document provides instructions on how to pair your scanner with Android in Bluetooth HID (“keyboard mode”). Please note that not all scanners sold by Serialio support HID mode. To see which Bluetooth mode your scanner supports, click here. Make sure your scanner is in HID mode. Make sure Bluetooth is enabled on your Android device. Make your scanner discoverable and connectable. Navigate to Android Bluetooth settings. Scan for nearby Bluetooth devices. Tap on your scanner’s name when it appears in the discovered devices list.

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How to pair with an LLRP scanner via the SDM on Android (Cloud-In-Hand Mobile Grid)

This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio’s Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we’ve used Cloud-In-Hand Mobile Grid, but this feature is available on all Serialio Android applications that have the SDM. 1. Launch Cloud-In-Hand Mobile Grid. 2. Navigate to the SDM by tapping on the SDM icon. 3. Once on the SDM view, tap

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How to Write NDEF Data to NFC Tags with the idChamp RS4 and iScanBrowser for iOS

This article demonstrates how to use the idChamp RS4 and iScanBrowser for iOS to write NDEF data to NFC tags. In the first section of this guide, we’ll learn how to write an NDEF record to a tag. In the second section, we’ll test the tag by reading the NDEF data. You will need: an idChamp RS4 RFID reader an NFC tag to write to an iPhone or iPad Before you get started, you’ll want to download iScanBrowser from the AppStore, power on your idChamp RS4, and launch iScanBrowser once it

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SerialMagic Trial Versions

You can download trial versions of SerialMagic on many of the available platforms. You can download SerialMagic from our downloads page (for Windows Desktop, Windows Mobile, and Mac OS) or from the Google Play Store (for Android). If the software is not licensed you will receive a nag message that reads “Unlicensed SerialMagic” every third scan. To learn more about how SerialMagic licensing works, click here. To learn how to get your device ID to activate an installation, visit the links below: How to activate SerialMagic Gears for Android How to

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SerialMagic API Support

SerialMagic is designed to take advantage of the power of each platform it runs on to provide instant interface without any programming. Sometimes it may be desired to directly integrate with the SerialMagic engine to a particular application in order to more closely support the connected barcode scanner RFID scanner, or other input device. This is the purpose of the SerialMagic API. Because the programming models vary from platform to platform, the SerialMagic API will be somewhat different from platform to platform. Yet for all platforms the SerialMagic API is designed to be

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How to associate RFID tags with attendees on Mobile Attendance for Android

This support article will demonstrate how to associate tags with attendees with the IEEE attendance profile for Android Cloud-In-Hand Mobile Attendance, in a four-step process. To get started, you will need: 1. At least two Cloud-In-Hand accounts (with a current subscription) 2. A Scanfob 3002i 2D Bluetooth barcode scanner 3. An idChamp RS3-HSE Bluetooth RFID reader 4. A roster file or database of attendees and events Note: This database must contain columns specifying each event and meeting and whether each attendee has access to those events. Setup Your Cloud-In-Hand Account(s)

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How to upload a log for Cloud-In-Hand Mobile Grid for Android

This support article will walk you through how to upload a log file to Cloud-In-Hand so that the Serialio engineer team can troubleshoot a bug or problem you are experiencing. If you are unsure of how to re-produce the issue, skip part one and two and go straight to Part Three. Part One: Clear The Log File 3. Scroll down to the very bottom. Tap on Logging. 4. Tap on Delete Log File. Part Two: Re-Produce Your Issue or Bug Try to reproduce the issue you were experiencing with SerialMagic

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How to submit a log for Cloud-In-Hand Mobile Grid for iOS

Follow these instructions to upload a log for Cloud-In-Hand Mobile Grid for iOS. 1. Navigate to “Application Settings.” 2. Tap on “Cloud-in-Hand account.” 3. Tap on “Upload log to server.” 4. Type in your name, then the password provided to you by a Serialio technician. 5. Tap “Upload.”

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How to pair your Bluetooth Scanner with Mobile Grid for iOS

This support article demonstrates how to pair your Bluetooth scanner with Mobile Grid for iOS in HID mode, BLE mode, and MFi mode. HID Keyboard Mode Enable HID Support Before pairing your scanner in HID mode, you first need to adjust some settings within Mobile Grid. 2. Scroll down until you see the section labeled “Scanners and Readers.” 3. Toggle the slider to the right of “Scanfob®  2006.” This will enable HID support for the Scanfob®  2006 and similar models. Pair via iOS Bluetooth Settings 4. When you see your

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