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Pair Scanfob® Brand Barcode Scanner with iOS in Keyboard Mode

This support article will walk you through the steps to pair your Serialio Scanfob with iOS (iPhone, iPod, iPad) in HID-Keyboard mode. As a general best-practice, make sure your Scanfob is fully charged (indicated by a green LED when plugged in). 1. Put your Scanfob in Bluetooth HID (keyboard) mode by scanning the control code labeled “Bluetooth-HID” on your Quick Start Guide (included in Scanfob package). If you don’t have your Quick Start Guide, you can download a new copy from our Quick Start Guide page. 2. Make your Scanfob

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Soft Reset Scanfob® Brand Scanner

f your barcode or RFID scanner is having problems sending data, connecting or is behaving in an unexpected manner, try resetting it. You will find instructions for performing a “reset” on various scanners sold by Serialio in the table below. If you continue to have issues after resetting your scanner (or if you don’t see your model and you’d like us to add it), contact Serialio’s support team. Scanner Model Reset Method Scanfob 3002i Method A Scanfob 4000i & 4000n Method A Scanfob 2006 Method A KeyBatch BR2 Method A

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Connect SPP vs FAST

How to pair in wireless SPP vs FAST the differences and similarities between the pairing process for SPP (Serial Port Profile) and FAST. Although these two profiles are commonly used for a variety of applications, the focus of this guide is on the implications related to using Serialio’s scanners in either SPP and FAST modes.  The most important difference when switching between FAST and SPP is that you CANNOT pair through your device’s wireless settings app while using FAST mode. Below are basic instructions on how to pair your wireless scanner

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How to factory reset the KDC200

This article provides instructions on how to perform a factory reset on a KDC200 barcode scanner. 1. Hold down both the up and down arrows, located on the left side of the device. 2. Once the menu appears, use the same arrow buttons to scroll through the options until you see “System Config” highlighted. 3. Press the scan button, located on the front of the device. 4. Use the arrow buttons to scroll through the options until you see “Fac. Default” highlighted. 5. Use the scan button to select it.

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How to use the KeyBatch BR2 as a flash drive

The KeyBatch BR2 can be used as a flash drive, allowing you to access your scans by plugging in the scanner to your computer and opening the drive that appears. You can configure the formatting of the scans using the configuration guide (in links below). This includes how time and date formats display, what fields are included in the output file, and what separator to use (comma, pipe, etc.).

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How to pair with an LLRP scanner via the SDM on Android (Cloud-In-Hand Mobile Grid)

This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio’s Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we’ve used Cloud-In-Hand Mobile Grid, but this feature is available on all Serialio Android applications that have the SDM. 1. Launch Cloud-In-Hand Mobile Grid. 2. Navigate to the SDM by tapping on the SDM icon. 3. Once on the SDM view, tap

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SerialMagic Trial Versions

You can download trial versions of SerialMagic on many of the available platforms. You can download SerialMagic from our downloads page (for Windows Desktop, Windows Mobile, and Mac OS) or from the Google Play Store (for Android). If the software is not licensed you will receive a nag message that reads “Unlicensed SerialMagic” every third scan. To learn more about how SerialMagic licensing works, click here. To learn how to get your device ID to activate an installation, visit the links below: How to activate SerialMagic Gears for Android How to

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SerialMagic API Support

SerialMagic Professional is designed to take advantage of the power of each platform it runs on to provide instant interface without any programming. Sometimes it may be desired to directly integrate with the SerialMagic engine to a particular application in order to more closely support the connected barcode scanner RFID scanner, or other input device. This is the purpose of the SerialMagic Professional Windows API. Because the programming models vary from platform to platform, the SerialMagic API will be somewhat different from platform to platform. Yet for all platforms the SerialMagic API is

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How to upload a log for Cloud-In-Hand Mobile Grid for Android

This support article will walk you through how to upload a log file to Cloud-In-Hand so that the Serialio engineer team can troubleshoot a bug or problem you are experiencing. If you are unsure of how to re-produce the issue, skip part one and two and go straight to Part Three. Part One: Clear The Log File 3. Scroll down to the very bottom. Tap on Logging. 4. Tap on Delete Log File. Part Two: Re-Produce Your Issue or Bug Try to reproduce the issue you were experiencing with SerialMagic

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How to submit a log for Cloud-In-Hand Mobile Grid for iOS

Follow these instructions to upload a log for Cloud-In-Hand Mobile Grid for iOS. 1. Navigate to “Application Settings.” 2. Tap on “Cloud-in-Hand account.” 3. Tap on “Upload log to server.” 4. Type in your name, then the password provided to you by a Serialio technician. 5. Tap “Upload.”

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Our Testimonial

Cloud-In-Hand Mobile Grid on iPad & iPhone is an unmatched data collection solution. Form-A-Feed uses this solution successfully for years. Serialio support has been unmatched by any supplier. The Support Team is super responsive, and the Cloud-In-Hand Mobile Grid solution always works. Mobile Grid is so reliable, when our Microsoft based solution fails, Serialio is… Read more “Unmatched Data Collection Solution – Cloud-In-Hand Mobile Grid”

Martin Tandsater
Form-A-Feed, Inc.

The Toshiba Team spent months searching for the best electronic emergency headcount software for our large facilities. Toshiba needed emergency mustering Roll Call ensuring employees, visitors, and contractors are all safe and accounted for during an Emergency. Serialio was one of many companies we reached out to, and we’re so thankful we did! The Cloud-In-Hand… Read more “Emergency Headcount Software 1-Million-Square-Foot”

Derius Goudeaux - Safety Manager
Toshiba

Our search for mobile order for sales reps and trade shows solution ended when we found Cloud-In-Hand® Mobile Order. Mobile Order is a terrific application replacing our last ordering solution.  We deployed to our outside sales staff and use it for our trade shows on iPads & iPhones.  We were up and running in record… Read more “Mobile Order For Sales Reps and Trade Shows”

Scott Bonora - Director of Operations
Phillips International, Inc.

In 2019, we needed a reliable and cost-effective method of enabling RFID scans on a tablet for a custom RFID time clock application on Windows Surface Pro we developed.  We were fortunate enough to find SerialMagic Professional and the idChamp® RFID Smart Card Badge Reader.  Serialio assisted us with the software and hardware needed to… Read more “Enable RFID Scans On Windows Surface Pro For Time Clock Application”

Russell Hopkinson - Senior Engineer

University of Wyoming Vending Services has used the BlueSnap M6A Dex for vending machine service for vending machine DEX service for over two years. VendSys initially recommended we purchase the BlueSnap DEX Kit and we’re very happy we did. UW Vending has full-time, employees managing students who are route drivers. I can confidently say that… Read more “Vending Machine DEX Service With iPhone-Android-BlueSnap”

Bill McCleary - Manager Vending Services
University of Wyoming

We take orders with iScanBrowser iOS with the PX20 wireless mobile 2D+1D barcode scanner. Our users quickly and reliably make orders are in our showroom with iScanBrowser on iPad Air devices. We like the speed and stability of the PX20 iScanBrowser in building orders fast and accurate. We have worked with Serialio.com for many years… Read more “iScanBrowser iOS Super-Fast & Reliable Order Taking”

David R.
Giftwares Company, Inc.

With the ability to import laser measurements into any iOS app, SerialMagic Keys iOS has increased my workflow speed and accuracy tremendously. Thank you serialio.com for making SerialMagic Keys work with BOSCH Laser Measure on iOS. SerialMagic Keys iOS has powerful features like unit conversions and formatting that posts the readings exactly as we want… Read more “BOSCH Laser Measure on iOS”

App Store under the alias toast380

I just wanted to reach out and thank you. From the minute we completed the form for Serialio Software Developer  program (SDP), you and your support team jumped right in. Your engineers were extremely responsive and were able to resolve our technical blocker (that had us stuck for many weeks) very quickly (in two days)… Read more “Software Developer Program (SDP) Got Us Results Quickly”

Ken Martini
Director Seed Engineering

A remote Canadian mining site utilizes stratus-io, a part of the Cloud-In-Hand® Solution Framework, to track who is on-site at their facilities. Deployed in multiple locations, stratus-io is used in conjunction with our idChamp® NF4 Wireless Smart Card reader to read employee badges as they enter the facility. Check-ins are monitored by a guard stationed at… Read more “Cloud-In-Hand® Mobile Attendance For Mining Company”

Sandra Seres
Seres Consulting Ltd.

We used RFID wristbands and Scanfob® brand RFID Readers from Serialio that synced with our membership POS software.  This allowed BearX memberships exclusive perks.  They were able to charge to their membership account which tied to their credit card on file.  We also used Bluetooth custom branded RFID scanners from Serialio that scanned information into… Read more “Serialio Provides RFID Solution for Membership POS at BearX Aquatic Venue”

Zach Reeh
Director of Technology, BearX