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SUPPORT

What is RFID?

RFID Tags RFID tags consist of two primary components; a microchip that processes and stores the information/data and an antenna to receive and transmit RFID radio-wave signals. To read information from the tag/label, a two-way radio-receiver called an interrogator (or reader) sends a radio-wave signal to the tag(s) using its antenna. Tags that are within range of the interrogator’s signal will respond with the data stored in its memory. Most RFID tags are passive tags, which use the energy from the interrogator’s signal to relay its stored information. Alternatively, battery-powered RFID tags use

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Bluetooth Low Energy (BLE) Security

Many of our customers want to know just how secure Bluetooth Low Energy (BLE) — or Bluetooth Smart/Bluetooth 4.0 — communication is. In response, we’ve made this article to provide basic information about the BLE standard, what it entails and what it means for your security concerns. The BLE Pairing Process How does Bluetooth Low Energy pairing work? Generally, the process of pairing two BLE or Bluetooth Smart devices consists of three phases; the information exchange, key generation and transport-specific key generation. Phase One: Information Exchange The first phase consists of the

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How to remove idChamp RS3 keystroke delimiters on iOS

This support article demonstrates how to remove keystroke delimiters from the idChamp RS3 Dual Engine RFID Reader with the RS3-NFC Setup application for iOS. This tutorial assumes that you have already installed the RS3-NFC Setup application for iOS. If you have not already done so, please do so now. Adjust the DIP Switches for BLE Mode You must set the idChamp RS3’s DIP switches to BLE mode in order to adjust the configuration with the RS3-NFC Setup application for iOS. To see how to do this, click here. Once the RS3 is in BLE mode, you

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How to toggle constant read mode on the Scanfob qID Mini

Required for this tutorial: a Scanfob® qID Mini with the Constant Read Mode firmware upgrade* Step 1. Hold down the scan button for three seconds. You will see either “CMODE ON” or “CMODE OFF.” CMODE Stands for Constant Read Mode.  Step 2. To toggle CMODE, hold down the scan button again for three seconds. This will toggle constant read mode either ON or OFF, depending on the previous value of CMODE. Note that the CMODE state remains either ON or OFF, even after rebooting the device.

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Using the IceKey HF in Keyboard Mode on Windows

To use the IceKey HF with SerialMagic for keyboard emulation follow the steps below. Download and install SerialMagic Professional from our downloads page. Be sure to select the link for the correct Windows version. 1. Add the IceKey HF   Plug your IceKey HF reader into the PC. When you open SerialMagic you will be prompted with the device wizard. Select Cabled connection and choose IceKey HF as the scanner type. Click Next. Select the COM port assigned to your IceKey HF reader. Click Next. Select Like a keyboard… for how the scanner will be used. Click Next. Complete the setup

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Adjust Sleep Timer idChamp RS3

RS3 Has been discontinued. See the RS3x You can adjust the sleep timer for the idChamp RS3 Reader to allow for a longer timeout period or disable it completely. To do so, you will need a USB-RS232 adapter and a terminal program such as TeraTerm or PuTTY. Follow the steps below to configure this timeout period (all typed commands will be without the quotes and followed by the enter key): For DIP switch banks S3 and S2: For DIP switch banks S4 and S5: 1. Set the DIP switches for Windows

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Setup Scanfob Ultra-BB2 SerialMagic Professional Windows

Ultra-BB2 Has been discontinued. See the Ultra-RE40e To configure the Scanfob® Ultra-BB2 you will need the following items: Add the Scanfob® Ultra-BB2 Once you have all the necessary components, plug the Scanfob® Ultra-BB2 into your Windows PC using the USB cable then open SerialMagic Professional. If you have never used SerialMagic Professional before, you will be prompted with the device wizard. If you do not see this screen, but rather the main SerialMagic Professional window, click the Add button to access the wizard. Once inside the wizard, choose Cabled connection as the connection

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Setup Scanfob BB2e to Pair with Windows 10

This article is only for history purposes. SSP feature of Scanfob is not valid for devices sold since 2018. This article demonstrates how to use yACK FAST for Android to set up the Scanfob (Ultra-RE40e or NFC-BB2e) to connect to Windows 10. Due to how Windows 10 Bluetooth pairing works, you cannot pair with the Scanfob BB2e without changing the “bl e e” setting from 0 to 1. Please note, that this process doesn’t work for Windows 7 nor earlier versions of Windows. To follow through with this tutorial, you will

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How to configure the idChamp RS3 for HID (keyboard) mode

This Product is discontinued. See the RS3x. To prepare your idChamp RS3 for HID (otherwise known as “keyboard mode”), follow the instructions below. Use the DIP switch table at the end of this page for reference. 1. Power off your RS3 and take it out of its enclosure by unscrewing the four screws, then lifting the lid. 2. Locate the DIP switch banks labeled “S2” and “S3” along the short edge opposite the micro-USB port. 3. Grab a paperclip or similarly shaped object (pens are NOT recommended) and flip the DIP

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Connect BB2e to Windows Wirelessly with SerialMagic Professional

This post shows how to wirelessly connect the Scanfob Ultra-BB2e or Scanfob NFC-BB2e to connect to Windows 10 & Windows 11.  Note for versions of BB2e prior to 2022 — you must first use yACK FAST (for Android or iOS) to enable the bl e e setting for the Scanfob BB2e to work with Windows 10 Bluetooth (BLE). You can see here how to setup the BLE 4.0 version of Scanfob BB2e to pair with Windows 10 via BLE before continuing.  Pair with Windows 10 Bluetooth settings 1. Make sure that your

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