In this article, we’ll highlight one of the many ways you can use Cloud-In-Hand® solutions to help manage your mobile workforce. We’ll demonstrate an easy way to manage (adding/updating data) your employee IDs or access cards using an iOS device — like an iPad or iPhone — and an idChamp RS3. This solution involves the increasingly popular technology of RFID access cards, such as HID Prox, iClass, and AWID. These access cards have a diverse range of applications, such as opening doors, unlocking computers, and time clocking (attendance). Cloud-In-Hand® Mobile Attendance

Cloud-In-Hand® now allows you to edit your databases from Cloud-In-Hand.com! Follow the instructions below to learn how. Note: You must have the “EditSQLiteDatabase” custom feature assigned to your Cloud-In-Hand® account. If you’re interested in this feature, contact sales@serialio.com. Log In 1. Log into Cloud-In-Hand® admin account. 2. Click on Edit Entries. Edit Entries 1. Click on an entry field to edit it. For this example, we will edit the First_Name column for John. 2. Click outside of the field that you edited and you’ll see that the entry is updated

This article demonstrates how to create and set up a basic Cloud-In-Hand account. The screenshots used for this tutorial are specific to creating a Cloud-In-Hand account suited for attendance taking on Android, however, the process is similar for all of the account types. Create an admin account  1. Visit the Cloud-In-Hand sign up page. 2. Fill in your information. 3. Select the type of account you want to make. For the purposes of this tutorial, we selected Attendance. 4. Check Create new group manager account and Upload roster. 5. Select

Navigate to the Session Management page 1. Log into your Cloud-In-Hand admin account. 2. From the main menu (right-hand side), click on attendee report.  This is where you can access session settings, start new sessions, close current sessions, and view previous sessions. Start a new session  To start a new session manually, name the session. Then, click Start new session. Close a current session  To close a current session, click on the Close button (located in the third column next to the session start date). Manage a current session  To

Cloud-In-Hand Mobile Attendance customers can enable password protection for the Serial Device Manager (SDM) settings. After enabling SDM password protection, user accounts using the Mobile Attendance application for Android will be able to access the Serial Device Manager and add/remove devices but will be unable to view or change global or individual device settings without the SDM password. The screenshots below demonstrate what happens when a user account tries to access the SDM settings. Global Settings 1. The user attempts to access the global settings for the Serial Device Manager.

This article demonstrates how to use iOS’s built-in NFC reader (made available to 3rd party applications in iOS 11) with Cloud-In-Hand® Mobile Grid. While the native NFC reader is used in absence of an RFID/NFC reader, such as the idChamp® RS3 Reader, it’s important to note that there are some limitations to the native iOS NFC reader; it can only read the NDEF data stored on the NFC tag and it cannot write any data to the NFC tag. For more functionality, such as reading various data stores of the RFID/NFC

NOTE: You can sideload an app from any computer and not lose existing data (e.g. does not need to be performed on the computer your iOS device is synced with) 1. Open iTunes 2. Connect iOS device to computer and view inside iTunes by clicking on the name of the iOS device in the upper right-hand corner. 3. Click on the Apps tab. 4. In Windows Explorer, open the folder containing the .ipa file and double-click the file. 5. In iTunes, the app name will appear in the list. 6. Click the “Install” button. It

This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio’s Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we’ve used Cloud-In-Hand Mobile Grid, but this feature is available on all Serialio Android applications that have the SDM. 1. Launch Cloud-In-Hand Mobile Grid. 2. Navigate to the SDM by tapping on the SDM icon. 3. Once on the SDM view, tap

Section 1 – Account Creation and Configuration Create Cloud-In-Hand accounts for your account administrator and any user that will be using Mobile Grid. Contact Serialio to ensure that the correct configuration has been set. Log in to cloud-in-hand.com with the administrator account you created. Click on the “databases” section to the left. From here you will be able to upload your database files. In this example, we will upload one master file and one example order file. Click “Browse” to locate the file on your computer. When the file is