USGS Forest and Rangeland Ecosystem Science Center

Martin Tandsater
Senior Systems Administrator
Form-A-Feed, Inc.

VendSys initially recommended we purchase the BlueSnap DEX Kit and we’re very happy we did. UW Vending has full-time, employees managing students who are route drivers. I can confidently say that after over 2 years of use, the BlueSnap Dex is “Student Proof”. They are tuff and just keep working, can’t ask for much more. Contact Serialio.com today, we also have DEX download software options.
 
Best Regards,
Bill McCleary
Manager Vending Services
University of Wyoming

A remote Canadian mining site utilizes stratus-io, a part of the Cloud-In-Hand® Solution Framework, to track who is on-site at their facilities. Deployed in multiple locations, stratus-io is used in conjunction with our idChamp® NF4 Wireless Smart Card reader to read employee badges as they enter the facility. Check-ins are monitored by a guard stationed at the front of the facility. Each badge scan can be reviewed for the guard to accept or deny with the employee’s corresponding information and picture showing in the application to verify identity. The mobile application also indicates the employee’s on-site status so you can be sure check-ins and checkouts are appropriately marked. Furthermore, reporting is delivered on an hourly basis to administration with a record of who is currently on-site. stratus-io can also be used in locations within the facility that have limited internet access. An accurate receipt of who is on-site, even in an offline environment, can be seen and collected directly from the mobile app.
“Having worked with the Cloud-In-Hand® deployment at a remote Canadian mining site with limited internet access, I’m very impressed with how this system is meeting our needs.  The Cloud-In-Hand® team have been very supportive, I’ve never seen a vendor who showed such commitment and dedication to ensuring the product worked well for their client.”

We used RFID wristbands and Scanfob® brand RFID Readers from Serialio that synced with our membership POS software.  This allowed BearX memberships exclusive perks.  They were able to charge to their membership account which tied to their credit card on file.  We also used Bluetooth custom branded RFID scanners from Serialio that scanned information into our POS system.

We use the Cloud-in-Hand® Solution and idChamp® RS3 NFC-RFID access badge reader to track attendance at all our live training sessions. Pens and papers spread out on a 6-foot table have been replaced with a fast, error-free system where employees now scan their RFID-enabled ID badges. We are saving hundreds of hours not having someone man a booth to sign in and have eliminated the errors we experienced with sign-in discrepancies. The support provided by Serialio.com was always quick and courteous and they worked to tailor this solution to fit our needs.

We saved 2.5 to 3 days time by scanning the inventory as opposed to manually entering it. Even better we saved $4,200 for the three handheld material transaction scanning units.
I recently implemented wireless scanning of inventory. Our ERP software uses a web interface to input data into the inventory. Upon initial research, I was distraught by the costs of the Motorola and dolphin wireless barcode scanners. At $2,000 and up it was a tough sell to get the number of scanners I needed. Then I found Serialio.com and their Scanfob® Brand Bluetooth barcode scanner. The thought of pairing a barcode scanner with an iPod touch to scan inventory was exciting, the cost was a no-brainer and I picked one up to test it out. For our first inventory on the new system, I was lucky enough to get my hands on a couple evaluation units of the “industry standard” scanners to test out up against my Scanfob® 200x Bluetooth laser barcode scanner. I was shocked by how difficult the other units were to configure and use, especially up against the iPod with Scanfob® 200x unit. I had multiple people try out each of the test units, as well as the Scanfob® 200x. Every single person chose the Scanfob® 200x as their preferred device. In total, we saved two and a half to three days time by scanning the inventory as opposed to manually entering it. But that is not the best point! We saved approximately $1,400 each (including the price of an iPod touch). In total we saved $4,200 for the three handheld units we wanted scanning material transactions. We now get the benefit of using iOS’s user-friendly interface with the Scanfob® 200xbarcode scanners. There is no competition that even comes close. I would recommend to anyone looking at buying a wireless barcode scanner, try out a Scanfob® 200x against the other units, and you will see that I am not leading you wrong. Please tell everyone this was written off the cuff, and I did not stretch the truth one bit. I appreciate your great product, and I will be buying more in the future. Thank you.

We recently implemented a prototype for a cold-chain management and food traceability system using temperature-sensing RFID sensor. Serialio.com helped us put the solution together. The system keeps track of the temperature and location of each tag, and uploads them to a server which is accessible from the internet. We used the Grid-In-Hand® Mobile Grid app running on an Android phone to upload the data. The solution was cutting-edge in that used pre-production samples of temperature-sensing RFID tags from Wavetrend, a UK-based RFID company.
Beyond the fact that the solution worked flawlessly, I want to highlight the truly outstanding service we got from Serialio.com. They made software changes to the Mobile Grid app without having access to the RFID parts, simply working off of data sheets from Wavetrend. When the parts arrived from the UK, they worked over the weekend to iron out the last-minute glitches and get the software to read and display the data in the correct format. A custom version of the app was delivered to us to work with our new RFID tags. Our demo was highly successful, and we owe a great deal to Serialio.com’s dedication and enthusiasm.  Serialio.com has the repertory of components and know-how to help you build a solution for your specific RFID needs. But it is their service and willingness to invest in your success that truly sets them apart!
[Note: This solution can also be provided on iOS, OS X, Windows, Windows Phone, and more]

PharmacoMedia is a pharmaceutical and healthcare communications company who has implemented a client survey system to collect healthcare data from patients. In order to adhere to strict HIPAA guidelines and protect confidential patient healthcare information, barcodes are used on our surveys to allow data collection on the same person over time without disclosing any personal data on the survey forms. We use the Serialio.com Bluetooth scanner and SerialMagic Professional software on OS X and Windows to help accomplish this task. The Serialio.com scanning solution works very well to speed data processing while significantly reduce data entry errors.

Today I had the pleasure of experiencing EXCELLENT customer support provided by Serialio.com. I had purchased a ROV Bluetooth Scanner and SerialMagic Pro for use on my Motorola Q9h Global to scan book barcodes into ScoutPal for book scouting. After much research, I think that it is accurate to state that nothing else on the market offers the compatibility and feature set that SerialMagic Pro offers. Once you pick up on the methodology, you can program the software to do virtually everything as far as scanning, automated keystrokes, automatic logging on to a specific website, etc. I know that Scanner Wedge from Microvision does not work in my Q and, in general, SerialMagic Pro is in a league by itself. Being a software developer and marketer, I have a good idea as to what comprises excellent, committed support and a superior product ; Serialio.com gets a perfect score on both counts

SerialMagic is a core part of our business. McAfee had improperly marked the SerialMagic program so I sent an email to Serialio.com, and in 10 minutes I got a reply. That’s good stuff. Plus, while I was working with McAfee on the issue Serialio.com was too. I love that. Not only did Serialio.com point me in the right direction, you FOLLOWED UP! That is very important in this field of work. Thank you very much for all your help. Without you guys our International Airports would not function.

We use several scanners for the companies team of sales representatives.  The speed of scanning orders instead of manuel input allows the sales force to do their job with a higher degree of accuracy and efficiency.  We are the only company that I know of in the optical industry that uses this technology. Reps choose which device they will use, ranging from PDA’s, smartphones, PC, and Mac. SerialMagic Professional Software is Great and Serialio.com has exceptional customer service. I do not hesitate to recommend Serialio and their SerialMagic software to my colleagues. Serialio.com offers a truly flexible product that meets our companies scanning needs to a T.

SerialMagic is a core part of our business. McAfee had improperly marked the SerialMagic program so I sent an email to Serialio.com, and in 10 minutes I got a reply. That’s good stuff. Plus, while I was working with McAfee on the issue Serialio.com was too. I love that. Not only did Serialio.com point me in the right direction, you FOLLOWED UP! That is very important in this field of work. Thank you very much for all your help. With out you guys our International Airports would not function.

Evergreen Research, Inc. is a medical device developer. Many products developed over the past 10 years use an embedded PC to control physical end effectors, like motors, solenoids, pumps, pressure transducers, load cells, etc. The PC uses serial lines, sometimes a single RS-485, sometimes a group of RS-232s, to communicate with embedded controllers, like 80C51s or 68HC12s. The embedded controllers operate the end effectors. Evergreen has developed a light-weight serial protocol that standardizes and validates the serial communications without imposing a high overhead.
Some of the products using our technology

Pharmacy compounder that mixes IV solutions for intravenous feeding.
Heart-lung machine used during cardiac bypass surgery.
Syringe filling machine.
Production tester for electrosurgical generators.
IV bag weighing scale.
Whole-body cooler for acute treatment of stroke.
Bearing monitor for large industrial pumps.

Evergreen purchased and installed both the Windows and Linux versions of SerialPort. It installed without a hitch and works great. I wish all of the software products purchased were as good as yours. Thanks for a great product!

We use both the BlueSnap-AAA Dongle & the BlueSnapXP DTR  Dongle to connect our Sokkia electronic total stations to our HP50g calculators for field data collection. The BlueSnap-AAA  Dongle is used for short-range connections from our HP50g calculators to our Sokkia total survey stations that have inbuilt short-range capabilities. The BlueSnapXP DTR Dongle is used for long-range connections from our HP50g calculators to our Sokkia total survey stations. In this case, the BlueSnapXP DTR Dongle is connected to the data out port of the Sokkia total station using a Sokkia or generic cable. In both cases, the Serialio BlueSnap  dongle is connected to the HP50g’s serial port using a custom serial cable from Eric Rechlin, and the in-built HP50g serial commands are used to control the total stations & initiate measurements. The required data is then extracted from the received data strings. Additionally, to this, we have also recently found that the BlueSnapXP DTR Dongle works with the new generation Sokkia total stations that have in-built long-range capabilities. This means that we do not need to have a dongle at all on the total station end, just one connected to the HP50g data collector. The Serialio BlueSnap dongles free us from being physically tethered by a direct cable connection from our HP50g data collectors to our total stations for data collection. This dramatically increases our field productivity. We have found both models of the Serialio BlueSnap  dongles to be easy to set up and reliable to use.

I wanted to thank you on your exemplary support getting us working with AND Scale model GP60K on iOS.
Your support personnel helped me step-by-step get me to understand how to get the AND scale readings posted using the BlueSnap M6A wireless RS-232 solution posting data as keystrokes using SerilaMagic Keys for iPad & iPhone.
Your support was always available, and responded quickly to my issues and was able to clearly articulate what I needed to do to fix my issues.
Your solution is specialized and unique and I am thankful that you guys are out there.
Thanks again for all you do and thank you for the support you provided.

SerialPort has saved me tons of time over the years. Your interface is very concise, straightforward, easy to use and very easy to deploy. SerialPort has been used in-house to deploy data acquisition for a custom wireless network implemented with UHF radio. In addition, we use it in-house for our transponder programming. Deployed at run-time, SerialPort is remarkably fast. I never have to worry if the serial code will keep up with the rest of the app. In fact, most of the time it’s the other way around!

We had an application thread running within Tomcat 4 on Windows 2000 that read data from a set of barcode readers, calculated statistics, and logged results to a Jini service using RMI. The combination of Tomcat’s multiple classloaders and RMI’s need for a security manager caused the Sun comm drivers to fail. Dropping in the Serialio.com drivers solved the problem without any code changes required. And being able to purchase online and download instantly let us get the installation running right at the client site at 9:30 on a Friday night. 

Streetlight.Vision is a software company providing SmartGrid and Intelligent Streetlight applications to cities in order to drastically reduce energy usage on city electricity networks, automatically identify failures and remote control any equipment in the city. The initial step of installing our solutions is to inventory and register properly the electronic devices which are installed in the streets and buildings in the city. The Scanfob® brand barcode reader is simply the best choice: simple and efficient, robust and small device, on top of an excellent and very reactive technical support. We tried several industrial products which were all either too complex or not suitable for barcoding in various environmental conditions. The Scanfob® brand barcode scanner is the ideal companion for our iPad and Windows-based applications.

Our company developed oneScan™, a new warehouse scanning solution that runs on the iPad™ and needed to find a reliable, cost-effective scanner to recommend to our customers. We purchased a Scanfob® 200x to test with our software and were pleased to find it worked brilliantly on the iPad™. The Serialio support team’s knowledge and the high level of customer service they provided were more than enough to prove to me that we had found not only the right product but also the right company to pair with the software solutions we provide to our customers. We look forward to recommending Serialio’s solutions and intend to use your company as our preferred hardware provider for future projects.

My company provides bicycle valet service in Portland Oregon. Bicycle valet is a very new industry in the United States so we had to the opportunity to start from scratch to develop a system to check in and out bicycles. We choose to use Serialio.com to provide our solution with Grid-In-Hand® Mobile Grid iOS app, and the idChamp RS2 NFC reader. Their customer service is fast, professional, and have always helped us to solve any problems. Here is a video showing how we have integrated out idChamp RS2 NFC reader into our valet service.

Thank you for your excellent recent response to my recent RMA request. I had a problematic Scanfob 2005 scanner that would not charge and emailed your support on Friday 12/06 at 9:22 AM EST. I received a return email less than ½ hour later at 9:47 AM EST which included the RMA number and PDF version of the authorization. I shipped the scanner back that same day via UPS Ground service and to my surprise, a week later on 12/13 received the repaired scanner back. That is just a superior response and outstanding customer service!
Congratulations on your wonderful attention to detail and customer satisfaction. I could not be happier and will be a return customer again and again. We are going to be expanding our use of iPads throughout our factory and Scanfob 2005 scanners from Serialio.com will most certainly be part of that program.

SerialMagic is used to connect Sartorius micro-balance through Serial RS-232C to USB converter and a simple null-modem type RS-232C converter which I made myself. We use SerialMagic to directly put the weight data from the balance onto Excel running on Mac OS-X. It works well. I contacted Serialio technical support and within a couple hours got my question answered, even though it was at night. I was very impressed with Serialio’s punctuality and knowledge.

SerialMagic Pro is the solution our Logistics department uses with our Cognex DataMan 7550. We needed an application that was easy to use and easy to deploy and the guys at Serialio provided exactly that. Serialio also excels when it comes to technical support with a service that is prompt and thorough provided by people who are both competent and friendly. Thank you Serialio.com!

I use the Scanfob® 2002 paired with my EVO Android cellphone allowing me to become more than a book scouter; I use this dynamic duo with a program called FBAScout. FBA Scout is a mobile product scouting service that provides live pricing data for every item in the Amazon catalog from every category. I have expanded my online business to include toys, electronics, household items, just to mention a few! Now I scan for any item that is profitable. I also want to mention support from Serialio.com is wonderful. They were very helpful and patient with helping me set up my Scanfob 2002. Thank you Serialio for a great product and great support!

SerialMagic Pro is the most compatible barcode software I have used. As a consultant, I have used many solutions on many different platforms.SerialMagic is easy to configure, installs easily, and most importantly it integrates and works well. SerialIO support is excellent. They will help you find what you need for your solution. If your needs are mobile, I highly recommend this software for PDA or smartphone. We use SerialMagic on Samsung Blackjack II with Baracoda Pencil2.

I have been using the Scanfob® 2002 Mobile Wireless Scanner that I purchased 2 weeks ago, and it has been working really great for my purpose so far. I love the size and its scanning speed. I use the Scanfob® 2002 for book scouting. I normally scout for books, but also use it to scan book barcodes to better organize my inventory. The product is fantastic and worth every penny. I really love it.

Using the LaserChamp we have streamlined our business process and greatly marginalized the impact of human error in all phases of the product cycle.  Thank you for all your help in getting the system up and running on our Linux laptop systems. The LaserChamp + SerialIO bundle has really stepped up for us and provided a great value for the price.

I’m a voracious reader and have a sizable home library. A few years ago I ran across a program called ReaderWare. I bought a copy and at the time I purchased it, it included a CueCat barcode scanner. I wasn’t thrilled with the idea of being tethered to a laptop all the time. So I found a link on the ReaderWare site to Serialio.com, recommending your LaserMagic scanner bundles. I’ve been extremely pleased with the LaserMagic bundle I purchased, and intend on using it more with the CD and DVD modules of ReaderWare.

I learned about the LaserMagic bundle through a friend of mine who highly recommended it. Since I could never get the CueCat, that came with Readerware, to work I purchased the LaserChamp. Initally I had some trouble pairing SerialMagic with the LaserChamp but after speaking with Dan, in tech support, I got it all worked out.  The program is awesome.

I really love my Serialio LaserChamp Scanner and SerialMagic Professional Software; I use them with Readerware. This system is fantastic! I’m building a website for selling used books online. Before I purchased the scanner, I would locate used books and buy the ones I felt would be good sellers without really having any idea of its actual current value. Now with my LaserChamp scanner, I can scan book barcodes into my Readerware software to learn the value of each book before I buy any books. I now can be very selective in the books I buy and only purchase the most valuable books. This really saves me a lot of time and MONEY! I no longer end up buying worthless books! Thanks!

I am using the LaserChamp Scanner and SerialMagic to scan books into Readerware. I use this system to keep track of books in my home library that I have read or not read when they were published and other information that is of interest to me. Initially, I ran into some problems but with the help of your technical staff, I was able to get through it. Now, I have scanned over 800 books and am just maintaining Readerware with new books or the books that have changed in status. The system works very well!

I have a rather sizable library, containing hundreds of books. A few days prior to ordering the LaserChamp and SerialMagic, I discovered a bit of software called Readerware, which looks up ISBNs on various Internet sites and catalogs personal libraries in a very detailed database. The ability of the LaserChamp to store up to 500 ISBNs and then import them into the Readerware program in a batch process is a particularly welcome feature. There’s no need for me to carry the laptop, the cables, and the scanner with me from place to place as I collect the ISBNs. I’ve had the LaserChamp for a few weeks now, and I am very happy with it!

I purchased the LaserMagic Tethered USB bundle for Windows to use with the program suite from Readerware. I have a collection of approximately 1600 books, 400 CDs and 250 DVDs. Cataloging can be tedious without a scanner! I like being able to go to the shelf, use the LaserChamp untethered and then just connect it to upload the barcode data. I have found it very easy to use.

I’m cataloging a 4000+ collection of books and AV materials for a local non-profit organization. The LaserChamp barcode scanner and SerialMagic software, along with Readerware software, are working wonderfully and saving me countless hours that would otherwise be spent in the tedious labor of inputting data. Since my experience with such software is limited, the courteous, efficient technical specialist at Serialio.com walked me through the setup. Fantastic customer service-they responded to my email query immediately and took my phone call right away!

Freiker, Inc. is a non-profit (www.freiker.org) using the ScanChamp software and LaserChamp barcode scanner in a program designed to encourage K-5 school kids to ride bikes to school. Each day the bikes are scanned and the data is uploaded to the Internet with the use of the SerialIO solutions.daily basis. We are now free from cables between the barcode scanner and the Mac OS X computer. I want to thank Serialio.com for the exceptional support. Your assistance has been extremely informed and diligent in providing both timely and complete information. In particular I wanted to thank you for the help with providing an updated version of ScanChamp to address the issues with the Apple’e change to Intel Core Duo processors.

I have been using SerialMagic Pro for OS X for almost a year, and it has worked flawlessly the whole time. The communication and support provided by Serialio.com is second to none. I have never emailed a question and not been impressed with the prompt reply, even to the point of fixing a software glitch and emailing me an update within a couple of hours. Simply amazing!

I use SerialMagic Professional for Windows Mobile allowed me to easily interface a Fisher Accu-413 balance with an HP iPAQ hx-4700 PDA using an RS-232 cable.  Hundreds of weight readings that would otherwise have to be entered by hand are done with SerialMagic directly into Pocket Excel. This significantly cuts time to make readings and reduces errors from misreads. The installation and setup were simple, and Serial IO provided excellent technical support for their product. Using SerialMagic saves about 10 hours per week

I work in the medical device sector and regularly need to track inventory that is used by my customers. I am happy with the performance of my LaserChamp scanner and how it works with SerialMagic Professional Power Upgrade on my Blackberry Storm scanning HIBC barcodes. The bottom line is the device saves me time, full stop! Aside from the SerialMagic/LaserChamp performance, the most important/ impressive part of Serialio is customer service. I have had prompt, friendly service for even the most minor of issues. Even though I am moderately tech savvy, I end my conversations with them feeling confident in the wireless scanner and software capabilities and not like I have wasted their time. I recommend the SerialMagic/LaserChamp to anyone who needs to work quickly and efficiently with inventory that needs to be accounted for.

We use SerialMagic Professional with a ROV scanner for time tracking/metrics.  SerialMagic splits the barcode value between Task Type (first set of digits within barcode) and Project Number (second set of digits within barcode).  We scan the barcode when we begin a task, the codes are sent to an access database, then before scanning the next task the time is calculated.  The team’s metrics are gathered and compiled monthly.  We have been able to provide much more detailed metrics since using this method.  Additionally, because we are a service organization, we are able to use the SerialMagic to create different profiles containing customer numbers to add an even greater level of detail.

I learned about the LaserMagic bundle through a friend of mine who highly recommended it. Since I could never get the CueCat, that came with Readerware, to work I purchased the LaserChamp. Initially, I had some trouble pairing SerialMagic with the LaserChamp but after speaking with Dan, in tech support, I got it all worked out.  The program is awesome.

We currently have about 80 mobile service engineers using SerialMagic Pro software which enables the communication between our LaserChamp scanners with Qtec V1620 PDA’s. All of our company’s service operations and parts are bar coded and the engineers use the equipment to complete electronic ‘job card’s’. We are very happy with the Serial Magic software. It is very easy to install and set up and we find it very reliable in day to day use.

SerialMagic Pro is the most compatible barcode software I have used. As a consultant, I have used many solutions on many different platforms. SerialMagic is easy to configure, installs easily, and most importantly it integrates and works well. SerialIO support is excellent. They will help you find what you need for your solution. If your needs are mobile, I highly recommend this software for .pda or smartphone. We use SerialMagic on samsung blackjack II with Baracoda Pencil2

SerialMagic works great!  I used to manually type in serial numbers and other kinds of data, which was very error-prone, and time-consuming. With SerialMagic, I simply scan barcodes and data is entered quickly and without error. SerialMagic has worked seamlessly from the beginning. If I were in the market for barcode scanning solutions I would again choose Serialio.com. Thank you for the very helpful and effective solution.

I am overwhelmed with the unusually wonderful customer service you guys have shown me. Not all companies have this quality of customer service, and it is so refreshing when someone actually understands what you need, and gives you more than that. Customer service is a slowly disappearing culture with so many companies, wholesale and retail alike. I think a company with your “old-fashioned customer service” deserves praise.

I am successfully and happily using USB RS-232 and SerialMagic Pro OS X to input readings/measurements from a Mahr 40EX digital micrometer AND a Mahr VC045 digital caliper. Data is put directly into Filemaker Pro system. There doesn’t seem to be any micrometer maker who makes Mac OSX drivers or software. SerialMagic Pro OS X bridges the gap very nicely.

Thanks for helping me setup SerialMagic Professional to enable the Allflex Stick Reader in reading RFID tag numbers into Excel Mobile on my Windows Mobile PDA. I have used the “match” feature in an adjacent column in excel to identify tag numbers I want to find, and then “count” in another column that adds up the number of tags found as you go (another column has the total count of the number of tags I’m looking for ). The PDA is mounted onto the stick reader so using large fonts the visual cue of the match feature is enough to identify the tags wanted, as you are looking where you are scanning.

Thanks for helping me setup SerialMagic Professional to enable the Allflex Stick Reader in reading RFID tag numbers into Excel Mobile on my Windows Mobile PDA. I have used the “match” feature in an adjacent column in excel to identify tag numbers I want to find, and then “count” in another column that adds up the number of tags found as you go (another column has the total count of the number of tags I’m looking for ). The PDA is mounted onto the stick reader so using large fonts the visual cue of the match feature is enough to identify the tags wanted, as you are looking where you are scanning.

Thank you for a great product! We are using SerialMagic Professional with an Intermec SR61 handheld cordless Bluetooth scanner. We scan data into OpenOffice on a Mac under OSX 10.5 (Leopard release). We will be buying a few more licenses for all our users who have an occasion to use the scanners. It works perfectly! Your SerialMagic software is the Key!

Serialio offers Great Software, Great Products, and even better customer service. I will not hesitate to recommend Serialio and their SerialMagic software to my colleagues. Serialio offers a truly flexible product that meets our companies scanning needs to a T. Furthermore, after speaking with their technical support, I am confident that Serialio will be able to assist our business needs well into the future.

I wanted to take a moment and say thank you for such a great product (KeyBatchTM BR1 Batch & Real-Time Scanner) and company! Everyone I spoke with at your company was pleasant to deal with and very professional. I also wanted to point out that your staff, has incredible technical specialists. The communications with Serialio.com regarding a glitch in SerialMagic Professional. I was very surprised to come home to an email with an update and a fix. Most companies do not usually have such a quick response. As a business owner, I understand what is involved in conducting smooth business and you definitely have a great system in place. More importantly, you have an excellent staff. To me, this makes all the difference.

I ordered the BlueSnap Wireless RS-232 adapter from the Serialio.com last week. Got it very quickly, and ran into a couple of smaller issues. I called support a few times for different projects and was very impressed with my experience all the way around. The BlueSnap and SerialMagic are a godsend. It helped us integrate wireless capabilities into a legacy system we have used for years. Your products saved us $10,000+ in development costs.

I wanted to take the time to thank you for the wonderful software package you provide. The installation was trivial and it just plain worked. It’s a beautiful thing. I wanted to complement your engineers and doc writers for a tremendous job. Great going and keep up the fantastic work! I can’t begin to tell you how much time and headache your software will save me.

Our Java application requires communication with embedded devices using a serial connection. We were using the open-source RxTx package but we had stability issues with RxTX. We decided to use SerialPort and our application now works like a charm. Took 30 minutes to replaces RxTx implementation in our code and now everything runs as expected: concurrent access to multiple com ports now works just fine. I love nice little products like SerialPort!

We develop an application called Energy Station which downloads and analyses electricity consumption data from a Current Cost device and helps people to understand how they use electricity around the home and how they can reduce waste and save money. The Current Cost device connects to the PC using a serial to USB cable. During testing, we found that the Prolific driver was causing bluescreen problems on Windows Vista. We tested several alternatives and found the Serialio.com driver to be the most stable. We recommend the Serialio.com driver for use with Techtoniq Energy Station and the Current Cost Device

I could not believe how easy it was to get the Wireless-AAA RS-232 serial Wireless Dongle to connect to and work with our  Sokkia Total Stations Surveying Equipment and HP50g calculator. Fully functional in 30 minutes out of the box (I budgeted 30-40 hours based on past experience with other technology products). It is absolutely fantastic!

We use the BlueSnap-XP is used to communicate remotely with a motor controller that interfaces with a submersible pumping system in an oil well. The system allows the operator to receive downhole sensor readings, start and stop the motor, and change settings on the motor controller; including frequency, alarm settings, and shutdown criteria; all from inside a trailer roughly 40 feet away from the surface equipment for the well.

Kudos to your development team for the ease of use of the Serialio product. The sample applications supplied with the software have been more than sufficient in aiding the development of our serial-based application designed for laboratory use. We were sending bytes to the port and receiving responses within a matter of minutes upon purchasing and downloading your serialio classes. The nominal product fee paid for itself in the first day.

I found the SerialIO.com site via the Apple Developer Connection.  I knew it had to be a good outfit if Apple was willing to suggest them as a source.   I purchased the SerialIO SerialPort Java package and it worked right out of the ‘box’.  Then, a month later, I ran into a problem which coincided with my purchase/use of a MacPro after my G5 konked out.  Sadly, things did not work on this Intel-based machine.  I was concerned about OS/Java hassles – and wrote to SerialIO support.   Shortly thereafter I got eMail support which helped me isolate the problem and determined I was trying to work with a file that had become corrupted. Thanks to the rapid response from SerialIO support I was able to get back to doing useful work – despite the self-inflicted gunshot wound to my foot.  Here’s a collective word out of “You deh Mann!” to SerialIO Support.

Some months ago, I was creating a Windows-based controller to manage a modem bank using Java. After initially trying serial drivers from RxTxComm, IBM and Sun each with various problems in stability and operational behavior, I purchased serialio.com’s SerialPort package.
I was immensely pleased when the package went in seamlessly with no coding changes (using the javax.comm.SerialPort layer), and more so that it has been working reliably ever since.
The original goal was to control up to 16 modems on a mid-level (circa 2003) system, thanks in part to SerialPort‘s implementation, the final product is confidently estimated to support at least 128 and as many as 256 modems, concurrently streaming data at up to 56Kbps.
I should have bought SerialPort at the outset, and saved myself considerable time and frustration.  My future Java projects that require serial I/O will definitely use SerialPort.

We were having a performance problem with Sun’s javax.comm implementation. We purchased your product, and got it running with our app using the javax.comm API without any changes to our code. After doing so, we even found a buffer length problem that was not being caught by Sun’s comm implementation (This had nothing to do with our performance problem). Apart from this, the performance is now excellent – certainly more like what I would have expected! Our application can continually stream data at 115kb in both directions simultaneously with full error detection and correction.

We built a javax.comm application, but the Sun libraries were not working properly, and we could not get anyone at Sun to help. Their forums only revealed that many other folks seemed to have the same problem. We found your SerialPort product, and within minutes of receiving SerialPort, our application was working smoothly! If only everything else could be this easy!!!

After going through a few other 3rd party serial solutions for our J++ application, we tried SerialPort. Our custom hardware runs at high baud rates and we were having problems with buffer overflows. SerialPort gave us the control we needed and has been rock solid. When considering a port to C#, we found we were able to use IKVM to compile the SerialPort jar directly into a .NET assembly and it’s worked without a hitch. Today we continue to cross-compile our Java libraries that use SerialPort to .NET through IKVM and are very pleased with its performance.

I wrote you just hours ago about how I’ve had problems with Sun’s COMM API implementation with our product that utilizes serial communications to talk to a GSM Modem. Sometimes we get this error code from the Java COMM API. “Win32 Comm Driver: Error 995”. I thought it was something badly implemented with Sun’s API. Sure enough, I order your product and no more problems! I didn’t even have to change my code since you provide the Comm API wrapper. Beautiful! Thank you so much! 

Fanfare provides the only software solutions to help high-tech equipment vendors and service providers simplify and accelerate system and device testing. As part of our solution, we provide our customers the ability to test their devices connected through a serial port connection. After researching various third-party solutions, we selected SerialIO.com’s SerialPort product as we found it to be the best tool for working with serial port connections in a Java application. We would recommend SerialPort for anyone wishing to add serial port connectivity to a Java application

Setting out to write a serial port application in Java, I had thought that the world of java serial port libraries was in shambles.  I tried everything I could find and couldn’t get anything to work until I found Serialio.com SerialPort. These libraries worked right off the bat, and gave me the flexibility to choose how I wanted to implement them, and Serialio.com implementation of javax.comm kept me from having to rewrite much of my code.  Every step along the way to getting my application working, the SerialPort support helped me keep going, promptly answering all my inquiries and working with me until we had come up the best solution for my serial port application.  Thanks!

I always select the SerialPort API over javax.comm.SerialPort whenever I have a choice. The javax.comm.SerialPort API is difficult to setup and to use, especially having to deal with the silly properties file. In addition (or should I say, in subtraction) javax.comm.SerialPort does not provide a proper transmit timeout feature, so threads have the potential of lockup when transmitting.

Your Scanfob® Brand Scanner product is working great. We are pleased at the easy setup and use of the scanner with our iPhone programs. It has tremendously increased our productivity and customer service within our organization. We are sure that our inventory accountability will be more accurate since using the Scanfob® Brand Scanners over the old system and we are satisfied that they will last us for a long time. Your customer-oriented attitude and reliability are what we looked for in purchasing your product and commend you on a job well done. If our need for further scanners arises, we will certainly contact your company for assistance.

Since 2013 we’ve successfully inspected hopper cars containing food grade wheat. We use Inspect RRC app on iPads with Scanfob® PX20 and 3002i wireless barcode readers. The scanner is exceptional fast and reliable giving us complete accuracy scanning barcode seals on tops and bottoms of railroad cars. We also appreciate the excellent inspection software solution provided by Serialio.com and how it provides a seamless solution with the iPad. A single inspection error can cost many thousands of dollars, and we have not had a single inspection failure in over 10 years. We really appreciate the accuracy and ease-of-use of the rail car inspection solution. More details about this solution.