Today I had the pleasure of experiencing EXCELLENT customer support provided by Serialio.com. I had purchased a ROV Bluetooth Scanner and SerialMagic Pro for use on my Motorola Q9h Global to scan book barcodes into ScoutPal for book scouting. After much research, I think that it is accurate to state that nothing else on the market offers the compatibility and feature set that SerialMagic Pro offers. Once you pick up on the methodology, you can program the software to do virtually everything as far as scanning, automated keystrokes, automatic logging on to a specific website, etc. I know that Scanner Wedge from Microvision does not work in my Q and, in general, SerialMagic Pro is in a league by itself. Being a software developer and marketer, I have a good idea as to what comprises excellent, committed support and a superior product ; Serialio.com gets a perfect score on both counts
