I ordered the BlueSnap Bluetooth RS-232 adapter from the Serialio.com last week. Got it very quickly, and ran into a couple of smaller issues. I called support a few times for different projects and was very impressed with my experience all the way around. The BlueSnap and SerialMagic are a godsend. It helped us integrate wireless capabilities into a legacy system we have used for years. Your products saved us $10,000+ in development costs.