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How to Edit Cloud-In-Hand Roster Items Hosted on SQLite Database

Cloud-In-Hand® now allows you to edit your databases from Cloud-In-Hand.com! Follow the instructions below to learn how. Note: You must have the “EditSQLiteDatabase” custom feature assigned to your Cloud-In-Hand® account. If you’re interested in this feature, contact sales@serialio.com. Log In 1. Log into Cloud-In-Hand® admin account. 2. Click on Edit Entries. Edit Entries 1. Click on an entry field to edit it. For this example, we will edit the First_Name column for John. 2. Click outside of the field that you edited and you’ll see that the entry is updated

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How to Record Attendance with Cloud-In-Hand Mobile Grid for Android

This article demonstrates how to take attendance with Cloud-In-Hand® Mobile Grid app for Android. The Cloud-In-Hand Solutions platform offers a myriad of options and customizations, but this page covers only the core attendance features. Note: this article is still relevant, however this method has been superseded by Cloud-In-Hand stratus-io solution suite. Log into your Cloud-In-Hand account 1. Log into your Cloud-In-Hand user account by navigating to Cloud Account Settings (from the sidebar menu). If you don’t already have an account, click here to sign up OR click here to learn how to

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How to Setup a Cloud-In-Hand Account

This article demonstrates how to create and set up a basic Cloud-In-Hand account. The screenshots used for this tutorial are specific to creating a Cloud-In-Hand account suited for attendance taking on Android, however, the process is similar for all of the account types. Create an admin account  1. Visit the Cloud-In-Hand sign up page. 2. Fill in your information. 3. Select the type of account you want to make. For the purposes of this tutorial, we selected Attendance. 4. Check Create new group manager account and Upload roster. 5. Select

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How to Manage Attendance Sessions from the Cloud-In-Hand Web Portal

Navigate to the Session Management page 1. Log into your Cloud-In-Hand admin account. 2. From the main menu (right-hand side), click on attendee report.  This is where you can access session settings, start new sessions, close current sessions, and view previous sessions. Start a new session  To start a new session manually, name the session. Then, click Start new session. Close a current session  To close a current session, click on the Close button (located in the third column next to the session start date). Manage a current session  To

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How to password protect the Serial Device Manager

Cloud-In-Hand Mobile Attendance customers can enable password protection for the Serial Device Manager (SDM) settings. After enabling SDM password protection, user accounts using the Mobile Attendance application for Android will be able to access the Serial Device Manager and add/remove devices but will be unable to view or change global or individual device settings without the SDM password. The screenshots below demonstrate what happens when a user account tries to access the SDM settings. Global Settings 1. The user attempts to access the global settings for the Serial Device Manager.

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How to Scan NFC Tags with iOS CoreNFC using Cloud-In-Hand Mobile Grid

This article demonstrates how to use iOS’s built-in NFC reader (made available to 3rd party applications in iOS 11) with Cloud-In-Hand® Mobile Grid. While the native NFC reader is used in absence of an RFID/NFC reader, such as the idChamp® RS3 Reader, it’s important to note that there are some limitations to the native iOS NFC reader; it can only read the NDEF data stored on the NFC tag and it cannot write any data to the NFC tag. For more functionality, such as reading various data stores of the RFID/NFC

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How to use Android’s built-in NFC reader to instantly connect a Scanfob Bluetooth scanner

This article demonstrates how to use the Serial Device Manager (SDM) to send information from Android‘s built-in NFC reader to the cursor location. 1. Navigate to the Serial Device Manager (SDM). 2. Tap on the options menu button (the three vertical dots button at the top right-hand corner of the SDM view). 3. Select Connect BLE via NFC chip. This brings you to the NFC Connect view (see image below). 4. Place the NFC chip beneath the Android device’s NFC sensor. The SDM will use the data on the NFC

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How to setup Cloud-In-Hand Mobile Grid on the idChamp A9-UHF

This knowledgebase article is for customers using the idChamp A9 UHF scanner with Cloud-In-Hand Mobile Grid. The latest releases of Mobile Grid for Android include a feature for the idChamp A9 that allows customers to “wake” the A9 with the physical trigger pull. In order to use this feature (and as a best practice), we advise that customers first disable the idChamp A9’s built-in Scan Tool’s “Booted start” feature. To do this, follow the below instructions. 1. Launch the Scan Tool app. 2. Tap on “Settings.” 3. Turn off “Booted start.”

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How to side load iOS apps via .ipa file

NOTE: You can sideload an app from any computer and not lose existing data (e.g. does not need to be performed on the computer your iOS device is synced with) 1. Open iTunes 2. Connect iOS device to computer and view inside iTunes by clicking on the name of the iOS device in the upper right-hand corner. 3. Click on the Apps tab. 4. In Windows Explorer, open the folder containing the .ipa file and double-click the file. 5. In iTunes, the app name will appear in the list. 6. Click the “Install” button. It

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How to pair with an LLRP scanner via the SDM on Android (Cloud-In-Hand Mobile Grid)

This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio’s Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we’ve used Cloud-In-Hand Mobile Grid, but this feature is available on all Serialio Android applications that have the SDM. 1. Launch Cloud-In-Hand Mobile Grid. 2. Navigate to the SDM by tapping on the SDM icon. 3. Once on the SDM view, tap

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