How to submit a log for SerialMagic Professional for Windows
This support article will walk you through how to submit a log from SerialMagic Professional for Windows. For the purposes of this tutorial, we used SerialMagic Professional version 6.4.0.9 on a Windows 10 computer. If you are having problems with SerialMagic Professional for Windows, please contact the Serialio support team. Include the following information: SerialMagic Professional version number (e.g. “6.4.0.9”) Windows version (e.g. “Windows 7”) Order number Device/scanner model (e.g. “Scanfob 2006”) Your use case-scenario (e.g. “data is sent into a spreadsheet”) Clear the Log 1. Launch SerialMagic Professional. 2.