Serialio

SUPPORT

How to pair your scanner in BLE mode on Android

This document provides instructions on how to pair your scanner with Serialio’s applications for Android in BLE mode. Please note that not all scanners sold by Serialio support BLE mode. To see which Bluetooth mode your scanner supports, click here. Make sure your scanner is in BLE mode. Make sure Bluetooth is enabled on your Android device. Make your scanner discoverable and connectable. Launch SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Attendance or Cloud-In-Hand Mobile Grid. Navigate to the SDM. Tap on the plus button to add a new connection. Tap on your scanner’s name when you see it

Read More »

How to pair your scanner with Android in SPP mode

This document provides instructions on how to pair your scanner with Serialio’s applications for Android in SPP mode. Please note that not all scanners sold by Serialio support SPP mode. To see which Bluetooth mode your scanner supports, click here. Make sure your scanner is in SPP mode. Make sure Bluetooth is enabled on your Android device. Make your scanner discoverable and connectable. Navigate to Android Bluetooth settings. Scan for nearby Bluetooth devices. Tap on your scanner’s name when it appears in the discovered devices list. Launch SerialMagic Gears, iScanBrowser,

Read More »

How to pair your scanner with iOS in MFi mode

This document provides instructions on how to pair your scanner with Serialio’s applications for iOS in MFi mode. Please note that not all scanners sold by Serialio support MFi mode. To see which Bluetooth mode your scanner supports, click here. Make sure your scanner is in MFi mode. Make sure Bluetooth is enabled on your iOS device. Make your scanner discoverable and connectable. Navigate to iOS Bluetooth settings. Scan for nearby Bluetooth devices. Tap on your scanner’s name when it appears in the discovered devices list. Launch SerialMagic Keys, iScanBrowser,

Read More »

How to setup Cloud-In-Hand Mobile Grid on the idChamp A9-UHF

This knowledgebase article is for customers using the idChamp A9 UHF scanner with Cloud-In-Hand Mobile Grid. The latest releases of Mobile Grid for Android include a feature for the idChamp A9 that allows customers to “wake” the A9 with the physical trigger pull. In order to use this feature (and as a best practice), we advise that customers first disable the idChamp A9’s built-in Scan Tool’s “Booted start” feature. To do this, follow the below instructions. 1. Launch the Scan Tool app. 2. Tap on “Settings.” 3. Turn off “Booted start.”

Read More »

6 Things That Can Affect An RFID System’s Performance

Performance is important when it comes to implementing and maintaining an RFID system. Here are six common factors that can negatively impact an RFID system’s performance. Interference Interference from other radio-frequency (RF) emitting devices (RFI), such as other RFID readers and Wi-Fi access points, can negatively impact RFID system performance. Power Supply As with any system dependant on electronic components, RFID systems are subject to the risks of a “dirty” power supply. Such power supplies can elicit strange behavior from electronic devices (such as RFID readers) that draw power from

Read More »