This support article will provide instructions on how to submit a log for iScanBrowser for Android. 1. Tap on the “Options” button located at the top left-hand corner of the screen. 2. Tap on “Options.” 3. Tap on “SEND LOG” located at the very bottom of the Options page. 4. Enter in your Cloud-in-Hand username, then tap “OK.” If you do not have a Cloud-in-Hand account, type in your last name and first initial instead. (e.g. Bob Johnson would be “johnsonb“) 5. Type in the log password provided to you

If you haven’t already, download the iScanBrowser from https://serialio.com/downloads or the Google Play Store and launch it. Open the sidebar menu and tap on Registration. Here your hardware ID is referred to as “Device ID.” Copy (or write down) the ID value and provide it to the Serialio representative you are working with. We’ll use your hardware ID to generate a license key unique to your device. Paste (or type in) this license key into the field beneath Registration Key and tap Register. Looking for how to activate SerialMagic Professional for Windows?

This article demonstrates how to clear private browsing data (cache and cookies) from iScanBrowser for Android. 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Clear cache to clear the browsing cache or tap on Clear history to clear the browsing history.

This article shows you how to export or import your iScanBrowser bookmarks as a CSV file. 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Bookmarks Manager. 3. Tap on the three vertical dots (located in the top right-hand corner of the screen). 4. Select Export Bookmarks (CSV). To import previously saved bookmarks, select Import Bookmarks (CSV) instead, then select your

This article demonstrates how to assign the volume up button on your Android device to trigger a scan (or read) from the paired barcode scanner or RFID reader. 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Settings. 3. Tap on Trigger settings. 4. Tap on Trigger Scan to assign a button to trigger the last paired scanner to scan (for

This article will show you how to enable the “save scans to file” feature in iScanBrowser for Android. 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Settings. 3. Tap on the slider to the far right of Save scans to file.  Once it is enabled, the slider will be red and oriented to the right.