Serialio

SUPPORT

How to Set Up the idChamp RS3 (HSE or LE), NF2 (BLE version), or RS4 with iScanBrowser for iOS in BLE Mode

Follow the steps below to set up your idChamp RS3-HSE, RS3-LE, NF2-BLE, or RS4 with iScanBrowser for iOS. 1. Set the idChamp RS3 DIP switches to BLE mode. 2. Power on your RS3. 3. Launch iScanBrowser. 4. Navigate to the Device Manager.  5. Tap on your RS3’s Bluetooth name when it appears beneath “Bluetooth LE Devices“ 6. Navigate to your web app within iScanBrowser. 7. Navigate to iScanBrowser’s Settings by tapping on the settings gear. 8. Scroll down to the bottom of the settings page and tap on “Edit WebForm Rules“ 9.

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Troubleshooting iScanBrowser for iOS

This troubleshooting guide provides solutions to some of the most common issues with iScanBrowser for iOS. Make Sure iScanBrowser is Up-To-Date Using an older version of any application, including iScanBrowser, increases your risk of running into complications. Applications are updated to fix bugs, patch security holes, and maintain compatibility with the latest operating systems (e.g. iOS, Android). Therefore, not updating your applications exposes you to security risks, preventable-bugs, and incompatibility issues. See the section below for your device—iOS or Android—to find out how to make sure you have the latest version

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How to Submit a Log for iScanBrowser (Android)

This support article will provide instructions on how to submit a log for iScanBrowser for Android. 1. Tap on the “Options” button located at the top left-hand corner of the screen. 2. Tap on “Options.” 3. Tap on “SEND LOG” located at the very bottom of the Options page. 4. Enter in your Cloud-in-Hand username, then tap “OK.” If you do not have a Cloud-in-Hand account, type in your last name and first initial instead. (e.g. Bob Johnson would be “johnsonb“) 5. Type in the log password provided to you

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How to Activate iScanBrowser for Android

If you haven’t already, download the iScanBrowser from https://serialio.com/downloads or the Google Play Store and launch it. Open the sidebar menu and tap on Registration. Here your hardware ID is referred to as “Device ID.” Copy (or write down) the ID value and provide it to the Serialio representative you are working with. We’ll use your hardware ID to generate a license key unique to your device. Paste (or type in) this license key into the field beneath Registration Key and tap Register. Looking for how to activate SerialMagic Professional for Windows?

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How to Clear Private Data from iScanBrowser (Android)

This article demonstrates how to clear private browsing data (cache and cookies) from iScanBrowser for Android. 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Clear cache to clear the browsing cache or tap on Clear history to clear the browsing history.

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How to Export iScanBrowser Bookmarks (Android)

This article shows you how to export or import your iScanBrowser bookmarks as a CSV file. 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Bookmarks Manager. 3. Tap on the three vertical dots (located in the top right-hand corner of the screen). 4. Select Export Bookmarks (CSV). To import previously saved bookmarks, select Import Bookmarks (CSV) instead, then select your

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Assign Triggers to Device Buttons in iScanBrowser (Android)

This article demonstrates how to assign the volume up button on your Android device to trigger a scan (or read) from the paired barcode scanner or RFID reader. 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Settings. 3. Tap on Trigger settings. 4. Tap on Trigger Scan to assign a button to trigger the last paired scanner to scan (for

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Enable Saving Scans to a File in iScanBrowser (Android)

This article will show you how to enable the “save scans to file” feature in iScanBrowser for Android. 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Settings. 3. Tap on the slider to the far right of Save scans to file.  Once it is enabled, the slider will be red and oriented to the right.

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How to Configure iScanBrowser to Drop Leading Zeros from Scans (Android)

This article will show you how to configure iScanBrowser for Android to drop any leading zero digits from each scan (barcode or RFID). 1. Open the sidebar menu by tapping on the hamburger icon (located at the top left of the screen) or by swiping from the left edge of the screen to the center of the screen. 2. Tap on Settings. 3. Scroll down the Settings page until you see “Drop leading 0 digits from scan.” 4. Tap on the slider to the right of “Drop leading 0 digits

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How to Create a New Web Form Rule in iScanBrowser for Android

This article demonstrates how to create a new Web Form Rule (WFR) in iScanBrowser for Android using the Create WFR button. In this example, we created a WFR to send scan data to the search field on https://buy.serialio.com (our online storefront). Remember that this is only one example of one type of Web Form Rule. If you’re interested in other ways you can use Web Form Rules to automate your workflow, contact our solutions team — we’ll be happy to show you how to complete a wide range of tasks with

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