Serialio

SUPPORT

How to Setup Cloud-In-Hand Mobile Attendance

This article is part of a series of support guides for our customers using Cloud-In-Hand® Mobile Attendance for IEEE PES. Here, our team at Serialio demonstrates how to login to your Cloud-In-Hand® account and set up Mobile Attendance for Android. Log Into Your Cloud-In-Hand® Mobile Attendance Account Mobile Attendance will ask you to login to your Cloud-In-Hand.com account immediately after launching the application. 1. Enter your username and password. Make sure to log into your user account and not the administrator account. Administrator accounts are intended to manage the Cloud-In-Hand® Mobile Attendance

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Cloud-In-Hand Mobile Attendance Recording

This article assumes the following: Your databases are up-to-date. You have the Mobile Attendance application for Android installed. You are logged into the Mobile Attendance application. You’ve already paired with any RFID or barcode readers. You’ve already associated the attendees with the appropriate NFC tags. Prepare to Record Attendance 1. From within the Mobile Attendance application, tap on Record Attendance (located on the sidebar menu). 2. Select the database files for the attendance session by tapping on the database icon for each database. Applicable database files include the Session Event

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Add or Update RFID-NFC Employee ID Cards Using Cloud-In-Hand Mobile Grid for iOS

In this article, we’ll highlight one of the many ways you can use Cloud-In-Hand® solutions to help manage your mobile workforce. We’ll demonstrate an easy way to manage (adding/updating data) your employee IDs or access cards using an iOS device — like an iPad or iPhone — and an idChamp RS3. This solution involves the increasingly popular technology of RFID access cards, such as HID Prox, iClass, and AWID. These access cards have a diverse range of applications, such as opening doors, unlocking computers, and time clocking (attendance). Cloud-In-Hand® Mobile Attendance

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How to Edit Cloud-In-Hand Roster Items Hosted on SQLite Database

Cloud-In-Hand® now allows you to edit your databases from Cloud-In-Hand.com! Follow the instructions below to learn how. Note: You must have the “EditSQLiteDatabase” custom feature assigned to your Cloud-In-Hand® account. If you’re interested in this feature, contact sales@serialio.com. Log In 1. Log into Cloud-In-Hand® admin account. 2. Click on Edit Entries. Edit Entries 1. Click on an entry field to edit it. For this example, we will edit the First_Name column for John. 2. Click outside of the field that you edited and you’ll see that the entry is updated

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How to Record Attendance with Cloud-In-Hand Mobile Grid for Android

This article demonstrates how to take attendance with Cloud-In-Hand® Mobile Grid app for Android. The Cloud-In-Hand Solutions platform offers a myriad of options and customizations, but this page covers only the core attendance features. Note: this article is still relevant, however this method has been superseded by Cloud-In-Hand stratus-io solution suite. Log into your Cloud-In-Hand account 1. Log into your Cloud-In-Hand user account by navigating to Cloud Account Settings (from the sidebar menu). If you don’t already have an account, click here to sign up OR click here to learn how to

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How to Setup a Cloud-In-Hand Account

This article demonstrates how to create and set up a basic Cloud-In-Hand account. The screenshots used for this tutorial are specific to creating a Cloud-In-Hand account suited for attendance taking on Android, however, the process is similar for all of the account types. Create an admin account  1. Visit the Cloud-In-Hand sign up page. 2. Fill in your information. 3. Select the type of account you want to make. For the purposes of this tutorial, we selected Attendance. 4. Check Create new group manager account and Upload roster. 5. Select

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How to Manage Attendance Sessions from the Cloud-In-Hand Web Portal

Navigate to the Session Management page 1. Log into your Cloud-In-Hand admin account. 2. From the main menu (right-hand side), click on attendee report.  This is where you can access session settings, start new sessions, close current sessions, and view previous sessions. Start a new session  To start a new session manually, name the session. Then, click Start new session. Close a current session  To close a current session, click on the Close button (located in the third column next to the session start date). Manage a current session  To

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How to password protect the Serial Device Manager

Cloud-In-Hand Mobile Attendance customers can enable password protection for the Serial Device Manager (SDM) settings. After enabling SDM password protection, user accounts using the Mobile Attendance application for Android will be able to access the Serial Device Manager and add/remove devices but will be unable to view or change global or individual device settings without the SDM password. The screenshots below demonstrate what happens when a user account tries to access the SDM settings. Global Settings 1. The user attempts to access the global settings for the Serial Device Manager.

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How to Scan NFC Tags with iOS CoreNFC using Cloud-In-Hand Mobile Grid

This article demonstrates how to use iOS’s built-in NFC reader (made available to 3rd party applications in iOS 11) with Cloud-In-Hand® Mobile Grid. While the native NFC reader is used in absence of an RFID/NFC reader, such as the idChamp® RS3 Reader, it’s important to note that there are some limitations to the native iOS NFC reader; it can only read the NDEF data stored on the NFC tag and it cannot write any data to the NFC tag. For more functionality, such as reading various data stores of the RFID/NFC

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How to use Android’s built-in NFC reader to instantly connect a Scanfob Bluetooth scanner

This article demonstrates how to use the Serial Device Manager (SDM) to send information from Android‘s built-in NFC reader to the cursor location. 1. Navigate to the Serial Device Manager (SDM). 2. Tap on the options menu button (the three vertical dots button at the top right-hand corner of the SDM view). 3. Select Connect BLE via NFC chip. This brings you to the NFC Connect view (see image below). 4. Place the NFC chip beneath the Android device’s NFC sensor. The SDM will use the data on the NFC

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