Serialio

SUPPORT

Help! My Scanner Won’t Stay Connected to SerialMagic Gears

This article’s purpose is to address the recent complaints with SerialMagic Gears. Since a major update to the SerialMagic Gears application, many customers have been reporting problems with connecting their Bluetooth scanner or remaining connected. This support page provides instructions and resources for troubleshooting this problem. If you are having problems with SerialMagic Gears, you should check several things before reporting it to the Serialio support team. Having this information makes it much easier to find the source of the problem. Troubleshoot Your Setup 1. Check your SerialMagic Gears version

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How to Enable Device Filters for the Serial Device Manager

This support article will show you how to enable the Serial Device Manager’s device filter on Android. The Serial Device Manager is included in Mobile Grid, Mobile Attendance, SerialMagic Gears, and iScanBrowser and allows you to manage multiple Bluetooth connections, filter nearby Bluetooth devices and configure your Serialio Bluetooth scanner settings (not all models supported). Where Is The Serial Device Manager? You can access the Serial Device Manager in one of two ways; via the shortcut at the top of the app (see image below) or via the sidebar menu.

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How to setup SerialMagic Keys to allow idChamp A9 triggers outside of SerialMagic Gears

This article is for customers using the idChamp A9 triggers with SerialMagic Gears to scan into another Android application. Follow the instructions below to learn how to enable this feature. Note: This feature is only available with SerialMagic Gears version 1.31.75 or later. If SerialMagic Keys is already enabled and set as your default keyboard, skip to “Enable SerialMagic Gears Accessibility.” Enable SerialMagic Keys Keyboard The first step is to enable the SerialMagic Keys keyboard and set it as the default input method. Note: You may receive an alert that SerialMagic Keys is

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Post NFC Tags as Keystrokes Built-in Android NFC

This document outlines setup of an Android device with built-in NFC reader for use with SerialMagic Gears to allow NFC tag serial number to be posted to all Android applications that can accept typed data. NFC Gears is designed for use with other applications such as SerialMagic Gears, Grid-In-Hand® Mobile Grid, Order-In-Hand® Mobile Order, and more. In this example, we’ll show how to use SerialMagic Gears with NFC Gears and the Samsung Nexus S to post NFC CSN (Card Serial Number) into an application running in the browser on the Android device.

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How to pair with an LLRP scanner via the SDM on Android (Cloud-In-Hand Mobile Grid)

This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio’s Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we’ve used Cloud-In-Hand Mobile Grid, but this feature is available on all Serialio Android applications that have the SDM. 1. Launch Cloud-In-Hand Mobile Grid. 2. Navigate to the SDM by tapping on the SDM icon. 3. Once on the SDM view, tap

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How to activate SerialMagic Gears (Android)

If you haven’t already, download the SerialMagic Gears from https://serialio.com/downloads or the Google Play Store and launch it. Open the sidebar menu and tap on Registration. Here your hardware ID is referred to as “Device ID.” Copy (or write down) the ID value and provide it to the Serialio representative you are working with. We’ll use your hardware ID to generate a license key unique to your device. Paste (or type in) this license key into the field beneath Registration Key and tap Register. Looking for how to activate SerialMagic Professional for

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SerialMagic Gears API Use-Case Example: Using the Scanfob 2006 in Bluetooth SPP Mode to Scan into Any Application

This article demonstrates some of the capabilities of the SerialMagic Gears application (as well as the SerialMagic API for Android). For this demonstration, we will be using a Scanfob 2006 Bluetooth barcode scanner in Bluetooth SPP mode and a Samsung Note8 running Android 8.1.  Table of contents Preparation Quick Setup Connection Quick Setup Settings Device Specific Settings Common Device Settings Common App Settings Quick Setup Finish Wizard SerialMagic Keys Preparation Install SerialMagic Gears (click here to download).  Configure the Scanfob 2006 for SPP mode by scanning the “Bluetooth SPP” control code from

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