Serialio

FAQ

What is your Shipping Policy?

Tracking Packages Tracking numbers are emailed to the address you entered when the order was placed or the main email address on your Serialio.com Store Account, as soon as the package leaves our warehouse. Please contact us, if you have not received your tracking information within 48 hours of your order. Tracking numbers are not …

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What are the Terms & Conditions for Serialio.com?

YOUR USE OF Serialio.com, Restock.com & Cloud-in-Hand.com Sites and/or Applications Please read these terms and conditions carefully before using any of our sites and/or applications. By using these sites, you agree to the terms and conditions of Service & Use contained herein and that you have the legal authority to accept these terms and conditions. If …

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What do I need to do to receive remote support?

If you require remote assistance from a Serialio technician, follow these instructions. Important—Downloading and installing Splashtop SOS alone is not enough to receive remote assistance. You must contact Serialio and explain the problem you are experiencing first. If you have not already done so, visit our help desk by clicking on the link below. Note …

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Railroad Car Port Seal Inspection

Why is railroad car port seal inspection important? Railroad cars are used to ship food grade products such as grain. The integrity of a railroad car’s contents is paramount for health and safety. Strict compliance guidelines are in place to insure the contents of the railroad car are not tampered in transit. Railroad car seal …

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