Serialio

Sales: (512) 994-3630 | Support: (512) 994-3268
Menu

FAQ'S

FAQ Topics

Menu

ID Shown On RFID Badge

How To Post Number Shown (Printed) On RFID Badge What do you do when you want to use an existing RFID-NFC badge for a new solution?This post shows you how the ID shown (printed) on an RFID badge can be posted. Having your idChamp® brand NF4 RFID-NFC reader post the correct value is easy using the Serial Device Manager (SDM). You simply scan the RFID badge, enter the value printed on the badge, and the PAC Wizard does the setup. Apps Using the Serial Device Manager (SDM) Apps SerialMagic Keys,

Read More »

Mining Site Safety Compliance

How does the 2nd largest major mining company in North America manage their on-site personnel?Using idhamp® RFID readers to facilitate mining site safety compliance at the 2nd largest mining company in North America. Why Tracking On-Site Personnel Is Important Knowing your employees locations is important for their safety. Additionally your contractors, visitors and guests also appreciate your concern for their safety. Finally your government likely requires mining site safety compliance of your personnel management system. Multi-Site Mining Personnel Management Problem How do you rate your company’s mining site personnel management?Your

Read More »

Geolocation Attendance Automatic Checkin/Checkout

You use Geolocation attendance for automatic check-in and checkout personnel at any location using stratus-io: Remote Check-In. First you create geofences (geolocations) in any number of places. Then personnel automatically check-in and out as they enter/leave the defined geographic location. Finally you have accurate incident reporting with automatic check-in. See your group on-site check-in, check-out, and resource auditing.  First, see your custom geofences in the stratus-io app on an Android or iOS devices. Third, users get push notifications immediately as they enter the geofence alerting them of check-in. Thirdly, once

Read More »

Mobile Order iPad Streamlines Wholesale Distribution for Imports

For over 40 years we at Molisana Imports have been successful delivering streamlined wholesale distribution of Italian brand imports to our customers in Canada. Our Molisana team achieves this using an array of expertise along with owned and partner warehouses and logistical capabilities. In addition, we efficiently manage the demands of suppliers, retailers and most importantly our consumers. One of our key goals is providing the best service and product availability at a competitive price nationally. About our Sales Team Molisana Imports has field sales representatives throughout Canada servicing many

Read More »

RFID Badge & Wallet Mobile Credential Attendance Kiosk

Wallet Mobile Credential Attendance Kiosk Wallet mobile credential Cloud-In-Hand® Stratus-io Time & Attendance kiosk solution reads all types of employee PROX badges, even secure badges like iClass Seos and Elite Key. First the iPad is loaded with the Stratus-io Time and Attendance app. Next, the app connects via FAST wireless to the idChamp® NF4 RFID-NFC reader. Third, you have flexibility and convenience to read every type of physical RFID employee ID badge. Finally you also read wallet mobile credentials.  Best Attendance Kiosk For Events, Meetings, Training Emergency Headcount Use the

Read More »

Smartphone Wallet Attendance Check-in

Why Smartphone Wallet Attendance Check-in You do smartphone wallet attendance check-in with secure credential stored in smartphone’s wallet. Your credential is stored in your Apple Wallet when you have an iPhone. You check-in to your meeting or event using your iPhone or Apple Watch. Your unique credential is securely stored in the smartphone wallet then you don’t carry your physical employee badge to check-in. Check-in for your meeting, class, and membership, use for tool and equipment check-out, everything your badge can do, your phone can do with soft credential stored

Read More »

What is the SDM (Serial Device Manager)?

Serial Device Manager (SDM) (sometimes referred to as “device manager”). The Serial Device Manager is a Software Developer Library providing Serialio.com applications for Android, iOS, Windows, MacOS providing 3rd party apps to connect to and manage multiple wireless, Bluetooth, and cabled devices. Most of the time, when you see “SDM” in the documentation. The user interface for the SDM on Android is different from the user interface on iOS, but both implementations of the SDM offer similar core features.   Interested in our SDM? Click here for our libraries.

Read More »

What is your support policy?

Requesting Support Serialio Customer Support Engineers (CSEs) are available between 9:00am – 5:00pm Central Time Monday-Friday. Customers can submit a support request for products under warranty via these two methods: Fill out the “Submit a request” form. Send an email to support@serialio.com. Either method will generate a numbered ticket in our Support database.Requests submitted in this manner will ensure the appropriate Serialio Customer Support Engineer responds in a timely manner. Customers can typically expect an initial response within 2 business days after creating a support case. The time to discover

Read More »

No Tap Check-in with RFID

How No Tap Check-in Works with UHF-RFID Use Cloud-In-Hand® stratus-io Time & Attendance to do no tap check-in with RFID. You instantly see the person who’s checking in on iPad, iPhone, Android phone, tablet, or Windows 11 PC. Use your standard sized employee badge with UHF-RFID or get more distance with a larger badge or enhanced reader. You use the idChamp Ultra-5109 reader model shown in the video below, your people easily check-in from a distance from 6 feet (2 meters). You want closer check-in for security or other reasons? No problem,

Read More »

Best iPad Check-in Kiosk Fast, Easy, Flexible

Looking for the Best iPad Check-in Kiosk Are you looking for the best iPad check-in kiosk? With stratus-io Time & Attendance you have fast, easy-to-use and flexible check-in solutions. First, you can use your iPad (or iPhone). Second, if you prefer Android tablets or phones, this also works. Finally, you may have Windows tablets or PCs you want to use, no problem. Stratus-io Time & Attendance gives you kiosk and mobile modes. Use Current Employee Badges Use idChamp® and Scanfob® brand RFID-NFC readers with your organization’s current employee badges. No

Read More »