Serialio

FAQ'S

Serialio.com Terms and Conditions of Sale

DOWNLOAD PDF VERSION HERE Page 1 of 8Serialio Terms and Conditions of Sale1. General. The following terms and conditions (“Terms”) apply to all quotations, purchase orders, order acknowledgements, offers, and invoices issued or received by Serialio, Inc. (“Seller”) to or from buyer (“Buyer”) for the sale of any products or services by Seller. Seller’s acceptance of any Buyer purchase order or other communication is expressly conditioned upon Buyer’s acceptance of these Terms. Any additional or different terms or conditions in any communication by Buyer (including in a purchase order) are

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What is your support policy?

Requesting Support Serialio Customer Support Engineers (CSEs) are available between 9:00am – 5:00pm Central Time Monday-Friday. Customers can submit a support request for products under warranty via these two methods: Fill out the “Submit a request” form. Send an email to support@serialio.com. Either method will generate a numbered ticket in our Support database.Requests submitted in this manner will ensure the appropriate Serialio Customer Support Engineer responds in a timely manner. Customers can typically expect an initial response within 2 business days after creating a support case. The time to discover

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What is your Privacy Policy?

Serialio Ltd. owner of the websites Serialio.com, Cloud-in-Hand.com & restock.com (“Serialio”) respects your privacy and strives to protect your personal information. We have prepared this Privacy Statement to inform you about how we gather information on websites, how we manage and safeguard this information, to whom we distribute this information, and under what circumstance such information is distributed. Please note that this Privacy Statement may be updated periodically by Serialio without notice. If you provide your email or other contact information as part of an order, ticket, contact us form,

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What is your Shipping Policy?

Tracking Packages Tracking numbers are emailed to the address you entered when the order was placed or the main email address on your Serialio.com Store Account, as soon as the package leaves our warehouse. Please contact us, if you have not received your tracking information within 48 hours of your order. Tracking numbers are not available for any first class or international priority mail packages. If these methods are selected during the order process or are requested by completing a Mail Authorization Form, it is understood that there will be

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What are the Terms & Conditions for Serialio.com?

YOUR USE OF Serialio.com, Restock.com & Cloud-in-Hand.com Sites and/or Applications Please read these terms and conditions carefully before using any of our sites and/or applications. By using these sites, you agree to the terms and conditions of Service & Use contained herein and that you have the legal authority to accept these terms and conditions. If you do not agree with the terms and conditions, you should not use our site or register for our services. Furthermore, we reserve the right to change these terms and conditions of use at any

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What do I need to do to receive remote support?

If you require remote assistance from a Serialio technician, follow these instructions. Important—Downloading and installing Splashtop SOS alone is not enough to receive remote assistance. You must contact Serialio and explain the problem you are experiencing first. If you have not already done so, visit our help desk by clicking on the link below. Note that the Splashtop SOS for iOS is limited to viewing only and Android devices require a few extra steps to allow remote control. Submit a ticket 1. Download the Splashtop SOS application for your device, specifically

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Automate RFID Data Capture

Automate RFID Data Capture With iScanBrowser You use iScanBrowser to automate RFID data capture and increase efficiency. Are you tired of the infamous tap, tap, tap sound when entering data? You spend too much of your life doing the constant and boring tapping to enter data. Also, you collect data from barcode scanners, scales, sensors, calipers and more. iScanBrowser Web Form Rules (WFR) Technology Your iPhone 3 was the hot ticket item in 2007 and iScanBrowser was speeding  data input. Likely, you don’t know this, now you know. Begin your

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CLOUD-IN-HAND stratus-io Time and Attendance

CLOUD-IN-HANDTM CLOUD-IN-HAND brand stratus-io Time and Attendance provides both downloadable and online solution components. Designed from the ground up to accommodate operation while offline and online. The downloadable component of the software on the mobile device provides option for spreadsheet like view attendance information reports. Reports are also available using browser online. Download Cloud-In-Hand Brand App Solutions CLICK HERE TO DOWNLOAD Cloud-In-Hand stratus-io Time and Attendance. Android, iOS, and Windows apps. These apps provide spreadsheet and database management features for business and technology solutions. They also synchronize with the cloud

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Railroad Car Port Seal Inspection

Why is railroad car port seal inspection important? Railroad cars are used to ship food grade products such as grain. The integrity of a railroad car’s contents is paramount for health and safety. Strict compliance guidelines are in place to insure the contents of the railroad car are not tampered in transit. Railroad car seal inspection is critical for safe transport of food grade products. This solution has been in use by a major wheat grower since 2013. What is Inspect Railroad Car (iRRC) Inspect RRC (iRRC) is iOS app

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