f your barcode or RFID scanner is having problems sending data, connecting or is behaving in an unexpected manner, try resetting it. You will find instructions for performing a “reset” on various scanners sold by Serialio in the table below. If you continue to have issues after resetting your scanner (or if you don’t see […]
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How to pair in wireless SPP vs FAST the differences and similarities between the pairing process for SPP (Serial Port Profile) and FAST. Although these two profiles are commonly used for a variety of applications, the focus of this guide is on the implications related to using Serialio’s scanners in either SPP and FAST modes. The
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This article provides instructions on how to perform a factory reset on a KDC200 barcode scanner. 1. Hold down both the up and down arrows, located on the left side of the device. 2. Once the menu appears, use the same arrow buttons to scroll through the options until you see “System Config” highlighted. 3.
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The KeyBatch BR2 can be used as a flash drive, allowing you to access your scans by plugging in the scanner to your computer and opening the drive that appears. You can configure the formatting of the scans using the configuration guide (in links below). This includes how time and date formats display, what fields
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This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio’s Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we’ve used Cloud-In-Hand Mobile Grid, but
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You can download trial versions of SerialMagic on many of the available platforms. You can download SerialMagic from our downloads page (for Windows Desktop, Windows Mobile, and Mac OS) or from the Google Play Store (for Android). If the software is not licensed you will receive a nag message that reads “Unlicensed SerialMagic” every third
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SerialMagic provides data as keystrokes without any programming. Sometimes it may be desired to directly integrate with the SerialMagic engine to a particular application in order to more closely support the connected barcode scanner RFID reader, barcode scanner, scale, sensor or other input device. This is the purpose of the SerialMagic Professional Windows API. Because the
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This support article will walk you through how to upload a log file to Cloud-In-Hand so that the Serialio engineer team can troubleshoot a bug or problem you are experiencing. If you are unsure of how to re-produce the issue, skip part one and two and go straight to Part Three. Part One: Clear The
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Follow these instructions to upload a log for Cloud-In-Hand Mobile Grid for iOS. 1. Navigate to “Application Settings.” 2. Tap on “Cloud-in-Hand account.” 3. Tap on “Upload log to server.” 4. Type in your name, then the password provided to you by a Serialio technician. 5. Tap “Upload.”
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This support article demonstrates how to pair your Bluetooth scanner with Mobile Grid for iOS in HID mode, BLE mode, and MFi mode. HID Keyboard Mode Enable HID Support Before pairing your scanner in HID mode, you first need to adjust some settings within Mobile Grid. 2. Scroll down until you see the section labeled
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