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How to password protect the Serial Device Manager

Cloud-In-Hand Mobile Attendance customers can enable password protection for the Serial Device Manager (SDM) settings. After enabling SDM password protection, user accounts using the Mobile Attendance application for Android will be able to access the Serial Device Manager and add/remove devices but will be unable to view or change global or individual device settings without …

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How to Scan NFC Tags with iOS CoreNFC using Cloud-In-Hand Mobile Grid

This article demonstrates how to use iOS’s built-in NFC reader (made available to 3rd party applications in iOS 11) with Cloud-In-Hand® Mobile Grid. While the native NFC reader is used in absence of an RFID/NFC reader, such as the idChamp® RS3 Reader, it’s important to note that there are some limitations to the native iOS NFC …

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How to use Android’s built-in NFC reader to instantly connect a Scanfob Bluetooth scanner

This article demonstrates how to use the Serial Device Manager (SDM) to send information from Android‘s built-in NFC reader to the cursor location. 1. Navigate to the Serial Device Manager (SDM). 2. Tap on the options menu button (the three vertical dots button at the top right-hand corner of the SDM view). 3. Select Connect …

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How to setup Cloud-In-Hand Mobile Grid on the idChamp A9-UHF

This knowledgebase article is for customers using the idChamp A9 UHF scanner with Cloud-In-Hand Mobile Grid. The latest releases of Mobile Grid for Android include a feature for the idChamp A9 that allows customers to “wake” the A9 with the physical trigger pull. In order to use this feature (and as a best practice), we advise that customers …

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How to pair with an LLRP scanner via the SDM on Android (Cloud-In-Hand Mobile Grid)

This app note walks you through the process of pairing an LLRP based scanner to the Serial Device Manager (SDM) on Android. The SDM is a core component of Serialio’s Android applications, including SerialMagic Gears, iScanBrowser, Cloud-In-Hand Mobile Grid, and Cloud-In-Hand Mobile Attendance. For the purposes of this note, we’ve used Cloud-In-Hand Mobile Grid, but …

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Delivery Mobile Grid Action Profile – Becker Delivery

Section 1 – Account Creation and Configuration Create Cloud-In-Hand accounts for your account administrator and any user that will be using Mobile Grid. Contact Serialio to ensure that the correct configuration has been set. Log in to cloud-in-hand.com with the administrator account you created. Click on the “databases” section to the left. From here you …

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How to Write NDEF Data to NFC Tags with the idChamp RS4 and iScanBrowser for iOS

This article demonstrates how to use the idChamp RS4 and iScanBrowser for iOS to write NDEF data to NFC tags. In the first section of this guide, we’ll learn how to write an NDEF record to a tag. In the second section, we’ll test the tag by reading the NDEF data. You will need: an idChamp …

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Remote Support Instructions

Sent here to download our remote support client? Click on the “Download Splashtop SOS” button to download Splashtop SOS for your current operating systems. Download Serialio Ltd. SOS (powered by Splashtop) Important — Downloading Splashtop SOS alone is not enough to receive remote assistance. You must contact Serialio and explain the problem you are experiencing first. …

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6 Things That Can Affect An RFID System’s Performance

Performance is important when it comes to implementing and maintaining an RFID system. Here are six common factors that can negatively impact an RFID system’s performance. Interference Interference from other radio-frequency (RF) emitting devices (RFI), such as other RFID readers and Wi-Fi access points, can negatively impact RFID system performance. Power Supply As with any …

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