Support

This article provides instructions on how to find your unique device ID (DID) and activate your installation of SerialMagic Professional for Windows for use with non-genuine scanners (scanners that were not purchased from Serialio). You will need to contact a Serialio representative to complete this process (you cannot activate your software alone). If you haven’t […]

This support article will walk you through unpairing your device from a Windows computer. The first section (Part A) provides instruction for unpairing with SerialMagic Professional on Windows (applies to all types of connections). The second section (Part B) provides instruction for unpairing from Windows Bluetooth Settings (applies to devices in paired with Bluetooth-HID (keyboard

This support article will walk you through how to pair your Scanfob with SerialMagic Professional on Windows 10. For the purposes of this tutorial, we used a Scanfob 2006 Bluetooth Barcode Scanner in SPP mode. The process for pairing any barcode/RFID scanner with SerialMagic Professional for Windows in SPP mode is nearly identical. Pair with

This support article will walk you through how to submit a log from SerialMagic Professional for Windows. For the purposes of this tutorial, we used SerialMagic Professional version 6.4.0.9 on a Windows 10 computer. If you are having problems with SerialMagic Professional for Windows, please contact the Serialio support team. Include the following information: SerialMagic

Configure a Bluetooth scanner on OS X for use with SerialMagic. This document is relevant for using a LaserChamp or Flic barcode scanner on OS X with SerialMagic LC, or using SerialMagic Pro with a 3rd party Bluetooth barcode scanner on OS X such as the HHP IT5260. Note: SerialMagic Pro for OS X provides Bluetooth device setup

If you are having problems with SerialMagic Professional for Mac, please contact the Serialio support team. Include the following information: SerialMagic Professional version number (e.g. “6.4.0.9”) OS X version (e.g. “OS X 10.11”) Order number Device/scanner model (e.g. “Scanfob 2006”) Your use case-scenario (e.g. “data is sent into a spreadsheet”) Configure SerialMagic to Log to

This support article provides instructions on how to use SerialMagic Professional for Windows to configure your Scanfob brand scanner via a cabled connection. For this example, we used the Scanfob Ultra-BB2. Add A New Connection 1. Plug your Scanfob BB2 into your Windows computer with a USB to micro USB cable. 2. Download and install

This tutorial will demonstrate how to use SerialMagic Professional’s Action Profiles feature to automatically clip data. For this demonstration, we are using SerialMagic Professional for Windows 10. 1. Click on “Action Profiles Manager.” 2. Right-click within the SerialMagic Action Profile Manager window and select “Add Profile.” 3. Name the new profile something that makes sense.

This support article will show you how to configure SerialMagic Professional for Windows for use with the idChamp UHF 1126/1128. This tutorial is applicable to both the idChamp UHF 1126 desktop scanner and the idChamp UHF 1128 scanner. 1. Plug your idChamp 1126/1128 into your Windows PC via the micro USB cable that came with

To configure the Scanfob® Ultra-BB2 you will need the following items: Add the Scanfob® Ultra-BB2 Once you have all the necessary components, plug the Scanfob® Ultra-BB2 into your Windows PC using the USB cable then open SerialMagic Professional. If you have never used SerialMagic Professional before, you will be prompted with the device wizard. If