This article is part of a series of support guides for our customers using Cloud-In-Hand® Mobile Attendance for IEEE PES. Here, our team at Serialio demonstrates how to login to your Cloud-In-Hand® account and set up Mobile Attendance for Android. Log Into Your Cloud-In-Hand® Mobile Attendance Account Mobile Attendance will ask you to login to your Cloud-In-Hand.com …
This article assumes the following: Your databases are up-to-date. You have the Mobile Attendance application for Android installed. You are logged into the Mobile Attendance application. You’ve already paired with any RFID or barcode readers. You’ve already associated the attendees with the appropriate NFC tags. Prepare to Record Attendance 1. From within the Mobile Attendance …
In this article, we’ll highlight one of the many ways you can use Cloud-In-Hand® solutions to help manage your mobile workforce. We’ll demonstrate an easy way to manage (adding/updating data) your employee IDs or access cards using an iOS device — like an iPad or iPhone — and an idChamp RS3. This solution involves the increasingly …
Add or Update RFID-NFC Employee ID Cards Using Cloud-In-Hand Mobile Grid for iOS Read More »
Cloud-In-Hand® now allows you to edit your databases from Cloud-In-Hand.com! Follow the instructions below to learn how. Note: You must have the “EditSQLiteDatabase” custom feature assigned to your Cloud-In-Hand® account. If you’re interested in this feature, contact sales@serialio.com. Log In 1. Log into Cloud-In-Hand® admin account. 2. Click on Edit Entries. Edit Entries 1. Click …
How to Edit Cloud-In-Hand Roster Items Hosted on SQLite Database Read More »
This article demonstrates how to create and set up a basic Cloud-In-Hand account. The screenshots used for this tutorial are specific to creating a Cloud-In-Hand account suited for attendance taking on Android, however, the process is similar for all of the account types. Create an admin account 1. Visit the Cloud-In-Hand sign up page. 2. …
Navigate to the Session Management page 1. Log into your Cloud-In-Hand admin account. 2. From the main menu (right-hand side), click on attendee report. This is where you can access session settings, start new sessions, close current sessions, and view previous sessions. Start a new session To start a new session manually, name the session. …
How to Manage Attendance Sessions from the Cloud-In-Hand Web Portal Read More »
Cloud-In-Hand Mobile Attendance customers can enable password protection for the Serial Device Manager (SDM) settings. After enabling SDM password protection, user accounts using the Mobile Attendance application for Android will be able to access the Serial Device Manager and add/remove devices but will be unable to view or change global or individual device settings without …
How to password protect the Serial Device Manager Read More »
This article demonstrates how to use iOS’s built-in NFC reader (made available to 3rd party applications in iOS 11) with Cloud-In-Hand® Mobile Grid. While the native NFC reader is used in absence of an RFID/NFC reader, such as the idChamp® RS3 Reader, it’s important to note that there are some limitations to the native iOS NFC …
How to Scan NFC Tags with iOS CoreNFC using Cloud-In-Hand Mobile Grid Read More »
This knowledgebase article is for customers using the idChamp A9 UHF scanner with Cloud-In-Hand Mobile Grid. The latest releases of Mobile Grid for Android include a feature for the idChamp A9 that allows customers to “wake” the A9 with the physical trigger pull. In order to use this feature (and as a best practice), we advise that customers …
How to setup Cloud-In-Hand Mobile Grid on the idChamp A9-UHF Read More »
NOTE: You can sideload an app from any computer and not lose existing data (e.g. does not need to be performed on the computer your iOS device is synced with) 1. Open iTunes 2. Connect iOS device to computer and view inside iTunes by clicking on the name of the iOS device in the upper right-hand corner. 3. …