Serialio

FAQ

What are control codes?

Control codes are special barcodes used to configure settings and parameters on barcode scanners. Control codes vary by scanner vendor, model, and firmware (so a control code that works on the Scanfob 2006 will not work for the KDC20). To download control codes for your scanner, visit control codes page.

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Which scanners are MFi compatible?

The table below provides a list of MFi (Made for iOS) certified scanners sold by Serialio.com. Barcode Scanners RFID Readers Sleds & All-In-One Units Scanfob 3002i Scanfob NFC-BB2i Honeywell Captuvo Sled Scanfob 4000i Scanfob Ultra-BB2i KDC 4000i Sled Scanfob 2002i Scanfob qID Mini iAP   KDC 20i idChamp 1128   KDC 200i     KDC 300i     KDC 350i  

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What are the warranty periods for Serialio products?

Product Category Product(s) Standard Warranty Barcode Scanners Scanfob 2006, 3002i, 4000, and KeyBatch BR2 Up to 2 years Other barcode scanners 1 year RFID Scanners Scanfob Ultra-BB2, Scanfob NFC-BB2, Scanfob qID Mini, idChamp NF4/RS4/RS3/DX1/NF2 1 year Other RFID readers Adapters BlueSnap adapters 1 year Battery Replacements All, unless otherwise specified  90-days

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Serialio.com Terms and Conditions of Sale

DOWNLOAD PDF VERSION HERE Page 1 of 8Serialio Terms and Conditions of Sale1. General. The following terms and conditions (“Terms”) apply to all quotations, purchase orders, order acknowledgements, offers, and invoices issued or received by Serialio, Inc. (“Seller”) to or from buyer (“Buyer”) for the sale of any products or services by Seller. Seller’s acceptance

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What is your support policy?

Requesting Support Serialio Customer Support Engineers (CSEs) are available between 9:00am – 5:00pm Central Time Monday-Friday. Customers can submit a support request for products under warranty via these two methods: Fill out the “Submit a request” form. Send an email to support@serialio.com. Either method will generate a numbered ticket in our Support database.Requests submitted in

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Privacy Policy

Serialio Ltd. owner of the websites Serialio.com, Cloud-in-Hand.com & restock.com (“Serialio”) respects your privacy and strives to protect your personal information. We have prepared this Privacy Statement to inform you about how we gather information on websites, how we manage and safeguard this information, to whom we distribute this information, and under what circumstance such

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What is your Shipping Policy?

Tracking Packages Tracking numbers are emailed to the address you entered when the order was placed or the main email address on your Serialio.com Store Account, as soon as the package leaves our warehouse. Please contact us, if you have not received your tracking information within 48 hours of your order. Tracking numbers are not

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