Serialio Ltd. owner of the websites Serialio.com, Cloud-in-Hand.com & restock.com (“Serialio”) respects your privacy and strives to protect your personal information. We have prepared this Privacy Statement to inform you about how we gather information on websites, how we manage and safeguard this information, to whom we distribute this information, and under what circumstance such information is distributed. Please note that this Privacy Statement may be updated periodically by Serialio without notice.
If you provide your email or other contact information as part of an order, ticket, contact us form, or subscription, we will strive to only contact you with information relevant to your request and you can unsubscribe from future contact at any point.
Personally Identifiable Information
We won’t share your personal data e.g. E-mail id, Contact Number with any third party which is not related with Serialio.com, without your explicit consent, with or without personally identifying information.
Some pages on our website will ask you for personal information. Such information may include your name, telephone number, email address, billing address, shipping address, credit card or other payment information. Serialio collects your personally identifiable information when you request a quote, solicit a sales consultation, order a product, apply for credit, fill out surveys, download white papers and send us feedback.
If you visit a link on our website, they will independently collect, use and share your personal information in accordance with their respective privacy policies. If you have any question about their information practices, please contact the site owner directly.
Non-Personally Identifiable Information
When you browse the Serialio.com website, you do so without revealing your identity. Personal information, including email address, is not collected without your awareness. For each visitor to our website, our servers recognize the website you came from. We may also gather non-personally identifiable information about how you navigate and shop on our site. For example, such information may include the URL you leave our site to visit, what specific browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web; while an IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. At times, Serialio may compile and analyze non-personally identifiable information on both an individual and an aggregated basis.
Use of Information
Serialio uses the information collected from you to process orders and to provide a more personalized shopping experience.
Serialio may use your information to provide you an order confirmation and shipment notification, as well as to communicate with you about products, services, and promotions in the future. Serialio does not sell information gathered on the Site to third parties. However, we may distribute such information to our Partners. Such collaboration helps marketing activities, such as direct mailings, online notifications, and distribution of other promotional offers. Your personal information will also help Serialio provide personalized technical support.
We may use third-party service providers to assist us in maintaining good consumer relations by communicating to you relevant announcements regarding exclusive sales, company information, and to conduct a consumer survey. We may also provide your information to third party service providers who assist us in fulfilling your order, as well as to financial institutions for customer verification and fraud prevention purposes. All of our third party service providers are required by contract not to otherwise disclose your personal information.
When interacting with Serialio Ltd, you typically have two types of records: (1) Marketing/Contact Information Record (2) Store/Order Record. You may request that your marketing/contact record is deleted or marked as “do not contact”, at any time. If you have created a store account but not placed an order, you may request that your store account is deleted. However, if you have previously placed an order with us, it is not possible to delete the record of that order. We can deactivate your account but we can not delete your order history.
COOKIES – Cookie information is anonymous.
Additional anonymous, non-personally identifiable information is automatically collected by cookies. Cookies are small alphanumeric identifier files that store information and can only be read by the server that sent it to you. The cookie does not identify you personally. We use this cookie to provide you with a continuous experience, and for us to record how our site/service is being used.
As is done with most websites, we log each visit to each web page. A log entry can contain information typically found in the “header” of your web browser’s request such as the browser type you used, your Internet Protocol address, and the date and time of day. We may also log your cookie’s identification number and the URL of the last site you visited. This log information is important for security, audit, quality improvement, as well as for monitoring the health of our service.
Most web browsers automatically accept Cookies, but you can usually change your browser to prevent that. Even without a Cookie, you can use the majority of the features within our site. We recommend that you take full advantage of all the features we’ve designed to make shopping easy and fun by leaving your Cookies enabled.
Your privacy is really important to us, and we recognize that it’s a major concern that some people have with the use of the internet. If you have any concerns that aren’t covered here, or if you would like to opt out of receiving any information from us, please contact us.