Testimonials for SerialMagic Scan Solutions

SerialMagic Professional for Windows - A powerful way to facilitate real-time livestock processing

SerialMagic Professional for Windows has proven an essential piece of the livestock breeding mainentence plan at JHL Ranch in Ashby, Nebraska. Ranch hands are now able to process around 80 cows per hour, sometimes for up to 5 hours straight! 

The SerialMagic software solution is intuitive and easy to use, making it easy to achieve increased efficiency, accuracy, and a much more productive workplace. Click the link to view the entire SerialMagic with Allflex in Farms Case Study to learn more about exactly how this solution is being used in the field to improve ranch operations.

 

Scanfob® Brand Scanner Tremendously Increased Productivity and Customer Service

Your Scanfob® Brand Scanner product is working great. We are pleased at the easy setup and use of the scanner with our iPhone programs. It has tremendously increased our productivity and customer service within our organization. We are sure that our inventory accountability will be more accurate since using the Scanfob® Brand Scanners over the old system and we are satisfied that they will last us for a long time. Your customer oriented attitude and reliability is what we looked for in purchasing your product and commend you on a job well done. If our need for further scanners arises, we will certainly contact your company for assistance.

Robert Drewry
Warehouse Supervisor/Buyer, Onslow County Schools Distribution Center

SerialMagic + BatchMagic Makes Inventory a Breeze

Our new (old school) scanners are working well. We love the BatchMagic OPN2001 Batch Laser Scanners because they are simple, reliable and surprisingly durable. Having designed inventory control systems in the 1980s, I knew exactly what we needed here and Serialio was a perfect fit. Our needs are actually quite simple compared to the vast array of products and methodologies supported and sold by Serialio; we just need to capture barcodes and time/dates and then download to Excel at the end of the day with a simple serial cable. SerialMagic Professional makes this incredibly simple. All of the products and support we have received from Serialio have always been outstanding. I have wholeheartedly recommended Serialio to other City departments that have examined our bar code operations. I have also recommended Serialio to friends of mine who own various small businesses in Texas. As a lifelong utilitarian, I always try to go first with what works best. Serialio works best!

Max Minor

City of Austin Transportation Dept.

Parking Enterprise

Austin, TX

Customer Service

Thank you for your excellent recent response to my recent RMA request. I had a problematic Scanfob 2005 scanner that would not charge and emailed your support on Friday 12/06 at 9:22 AM EST. I received a return email less than ½ hour later at 9:47 AM EST which included the RMA number and PDF version of the authorization. I shipped the scanner back that same day via UPS Ground service and to my surprise, a week later on 12/13 received the repaired scanner back. That is just a superior response and outstanding customer service!

Congratulations on your wonderful attention to detail and customer satisfaction. I could not be happier and will be a return customer again and again. We are going to be expanding our use of iPads throughout our factory and Scanfob 2005 scanners from Serialio.com will most certainly be part of that program.

Paul J. Reppucci, Sr. Manager - Business Information Systems
Vicor Corporation

i'm an Automated Systems Analyst for the County of San Bernardino

i'm an Automated Systems Analyst for the County of San Bernardino providing support to our Animal Care Control program.  We use Restock.com BatchMagic 2001 scanners with Chameleon/CMS software on our network and recently implemented a new feature called Quick Kennel. It allows animal shelters to perform kennel inventories by using barcode scanners on the kennel cards. We are very satisfied with the quality and performance of the BatchMagic scanners. Serialio has competitive prices and their customer satisfaction policies put them above the rest.  We will definitely be doing business with them again. Thanks Serialio!

Mario Luna
County of San Bernardino Public Health Dept, ACC

SerialMagic Increases Efficiency up to 300%

I recently purchased SerialMagic Professional for my Samsung SCH-i760 smart phone with Windows Mobile 6.1. I can not express in words how grateful I was to find Serialio.com.

After a substantial investment in time and money on the Intermec SF51 cordless scanner and charger, I was dismayed to find that it would not pair with my mobile device. I spent hours pouring through complicated Intermec manuals and on the phone with Intermec customer support. While courteous and willing to be of service, Intermec technical support simply had no idea even how to begin addressing my pairing problems. The company is simply not accustomed to dealing with folks trying to link their scanners to smart phones, PDAs, etc. I thought my endeavor was doomed to failure and was very close to cutting my losses and giving up when I discovered Serialio.

Within a few moments of explaining my plight, Serialio technical support understood and diagnosed my problem. Ten minutes later, they had my scanner paired with my phone and I was scanning barcodes. I can not over exaggerate my jubilation. Yesterday, I purchased the touchscreen edition of SerialMagic Professional and put my SF51 to work scanning large batches of UPC labels to my phone. I reckon that my efficiency increased by 200-300%! Serialio really saved my butt on this one!

Jacob Trooyer

Fast and Easy Grocery Store Restocking

Mile High Grocery Supply Inc. is a distributor to over 100 grocery stores in Colorado. Serialio.com has provided an very easy to use restocking solution and the support provided has been exceptional. Workers can take orders 50% faster than previously. Reorder errors are eliminated due to bar code capture.

Richard Radack
Mile High Grocery Supply

SerialMagic Helps with HIPAA Compliance

PharmacoMedia is a pharmaceutical and healthcare communications company who has implemented a client survey system to collect healthcare data from patients. In order to adhere to strict HIPAA guidelines and protect confidential patient healthcare information, barcodes are used on our surveys to allow data collection on the same person over time without disclosing any personal data on the survey forms. We use the Serialio.com Bluetooth scanner and SerialMagic Professional software on OS X and Windows to help accomplish this task. The Serialio.com scanning solution works very well to speed data processing while significantly reduce data entry errors.

Michael Vinegra
President

SerialMagic Brings Sartorius Micro-Balance Data to OS X

SerialMagic is used to connect Sartorius micro-balance through Serial RS-232C to USB converter and a simple null-modem type RS-232C converter which I made myself. We use SerialMagic to directly put the weight data from the balance onto Excel running on Mac OS-X. It works well. I contacted Serialio technical support  and within a couple hours got my question answered, even though it was at night.  I was very impressed with Serialio's punctuality and knowledge.

Naoki Takebayashi

SerialMagic Pro with Cognex DataMan 7550

SerialMagic Pro is the solution our Logistics department uses with our Cognex DataMan 7550. We needed an application that was easy to use and easy to deploy and the guys at Serialio provided exactly that. Serialio also excels when it comes to technical support with a service that is prompt and thorough provided by people who are both competent and friendly. Thank you Serialio.com!

Ian Desmond

Testimonials

We use SerialMagic Professional OS X with the TROVAN LID-608 RFID reader and LID-572 pocket reader. (for more info on TROVAN RFID equipment: www.trovan.com) SerialMagic provides a handy, easy-to-launch and easy-to-learn interface to drop readings directly into Microsoft Excel. Ideal for our purposes!

Barbara Masin
EID Ltd

SerialMagic Pro is the most compatible barcode software I have used

SerialMagic Pro is the most compatible barcode software I have used. As a consultant, I have used many solutions on many different platforms.SerialMagic is easy to configure, installs easily, and most importantly it integrates and works well. SerialIO support is excellent. They will help you find what you need for your solution. If your needs are mobile, I highly recommend this software for pda or smartphone. We use SerialMagic on samsung blackjack II with Baracoda Pencil2

- Mark Sneed
PensacolaSoftware.com

The LaserChamp barcode scanner Bluetooth scanner I purchased from Serialio.com works great with my Verizon 6700 (Windows

The LaserChamp barcode scanner Bluetooth scanner I purchased from Serialio.com works great with my Verizon 6700 (Windows Mobile 5).  Serialio was always there to walk me through any questions I had. I've worked with Serialio.com for over a year as I wanted to experiment with a few different phone and scanner combinations. Tech Support, was always very honest, available and basically bent over backwards and jumped a few hoops for me. I recommend Serialio with my highest rating - a Full Five Stars!  They value their customers and they stand by their excellent products.

-Patrcia Garcia,
American Business Ventures

Using the LaserChamp we have streamlined our business process and greatly marginalized the impact of human

Using the LaserChamp we have streamlined our business process and greatly marginalized the impact of human error in all phases of the product cycle.  Thank you for all your help in getting the system up and running on our Linux laptop systems. The LaserChamp + SerialIO bundle has really stepped up for us and provided a great value for the price. snowboards-for-sale.com.

Dave Gullo
President

Testimonials

I am an Online Bookseller and I use the LaserChamp and SerialMagic to scan books in my warehouse. I find it terrific - it saves time, lifting, etc! I have recommended the LaserMagic bundle to other people who have purchased same!

Alan Warnock

Testimonials

We use SerialMagic Professional to collect barcode scans into BG-Map Garden Notepad application on Windows Mobile. SerialMagic eliminates data entry errors saving much time and frustration (not to mention money) 

Botanic Garden of Smith College

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