I recently purchased a new BlueSnap Bluetooth Module and the new version of SerialMagic Pro. I contacted tech support to help set up the BlueSnapmodule. He walked me through each problem I had and I am now using it problem free. Also, I must say that the new version of SerialMagic Pro is very intuitive and user-friendly. I like the new tray icon which shows when the scanner is connected to the blue tooth module by changing what it displays. Thank you, I really appreciate everything.