I purchased the LaserChamp Bluetooth barcode scanner and SerialMagic Pro software for my used book store that I was opening. Though I have had a few stumbles along the way with the equipment, Serialio has been there to help me with every little thing. The customer service I have received from them has been outstanding. I wish all companies treated their customers like I have been treated by Serialio. I would recommended Serialio to anyone! Thanks!