iScanBrowser Support

 

iScanBrowser Support

 

 

Frequently asked questions related to iScanBrowser solutions, including iScanBrowser for iOS and Android.
If you're having trouble with iScanBrowser, follow this troubleshooting guide; it provides the cause of the most common issues and solutions to fix and prevent future problems. Make Sure You iScanBrowser is Up-To-Date Using an older version of any application, including iScanBrowser, increases your risk of running into complications. Applications are updated to fix bugs, patch security holes, and maintain compatibility with the latest operating systems (e.g. iOS, Android). Therefore, not updating your applications exposes you to security risks, preventable-bugs, and incompatibility issues...
iScanBrowser is compatible with Genuine Scanfob ® Brand Scanners in Bluetooth HID mode. However, you will need to enable the option in Settings. 1. Tap on the Settings icon. 2. Enable the option to Detect Scanfob ® 2006, 2005. Note: This option is not necessary for MFi designed scanners but is still recommended to be enabled...
WebForm Rules are divided into two categories; Active Page Rules and New Page Rules. Active Page Rules are used to send data from the scanner to the currently loaded web page. New Page Rules load a URL before applying the rules. When new data is sent from a scanner, the application first goes through a list of Active Page Rules, trying to apply every rule for that URL. If a rule is triggered, the processing of the WebForm Rules list is interrupted. Certain criteria must be met for the Active Page Rule to be applied, including; the URL must match the current web page (Active Page Rules URL...
iScanBrowser is a powerful tool used to scan data into a web browser on an iOS device. You can set up WebForm Rules to automatically select a field to import data, allowing you to avoid the need to tap the field as the focal point for the cursor. This is useful when you need to scan data quickly without using the iOS device’s interface. If you've ever tried to scan data into a search query field, such as Google, you may have noticed that you have to tap on the "Enter" or "Search" button each time. iScanBrowser lets you circumvent this by simulating what is called...
Due to some changes in the functionality of how iOS works with HID (Human Interface Devices) introduced in iOS version 8, using the Scanfob® 2006 Bluetooth barcode scanner in HID mode with iScanBrowser is no longer optimal. This article provides the solution for obfuscated, truncated or slow-posting data when using the Scanfob® 2006 Bluetooth barcode scanner with iScanBrowser for iOS (iOS 8.0 and later). There are two solutions for resolving this these issues : 1. Change the Scanfob® 2006 barcode scanner's Bluetooth mode from HID to BLE (recommended) This method resolves:...
This is the iScanBrowser knowledgebase home! Here you'll find information and resources related to Serialio's iScanBrowser application for iOS and Android. Explore the tabs to learn more about how to use iScanBrowser for your preferred mobile platform. About iScanBrowser iOS Application Android Application What is iScanBrowser? iScanBrowser is a powerful tool used to scan data into a web browser on an iOS device. You can set up WebForm Rules to automatically select a field to import data, allowing you to avoid the need to tap the field as the focal point for the cursor. This is useful...
This support article will provide instructions on how to submit a log for iScanBrowser for Android. 1. Tap on the " Options " button located at the top left-hand corner of the screen. 2. Tap on " Options ." 3. Tap on " SEND LOG " located at the very botton of the Options page. 4. Enter in your Cloud-in-Hand username, then tap " OK ." If you do not have a Cloud-in-Hand account, type in your last name and first initial instead. (e.g. Bob Johnson would be " johnsonb ") 5. Type in the log password provided to you by a Serialio technician, then tap...
This support article will provide instructions on how to submit a log for iScanBrowser for iOS. 1. Tap on the "Settings" icon. 2. Once on the Settings screen, scroll down to the very bottom of the page. 3. Tap on "Upload Log to Cloud." 4. Enter your name and the password provided by a Serialio Technician...

 

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