Frequently Asked Questions

 

Frequently Asked Questions

 

 

General FAQ  Barcode FAQ  RFID FAQ  SerialMagic FAQ  iScanBrowser FAQ  All FAQ 

 

If you require remote assistance from a Serialio technician, follow these instructions. Important — Downloading and installing Splashtop SOS alone is not enough to receive remote assistance. You must contact Serialio and explain the problem you are experiencing first . If you have not already done so, visit our help desk by clicking on the link below. Note that the Splashtop SOS for iOS is limited to viewing only and Android devices requires a few extra steps to allow remote control . Submit a ticket to out helpdesk 1. Download the Splashtop SOS application for your device, specifically...
Decoding the Different Types of RFID There are many different ISO standards, protocols, and physical differences between various RFID tag types. Choosing compatible readers and tags can be tricky, especially for an RFID novice. For the purposes of this explanation, we’ll only focus on passive RFID, specifically, Low-Frequency (LF), High-Frequency (HF), Near Field Communication (NFC), and NFC Data Exchange Format (NDEF). For a little bit of background, here are some examples of how each type of RFID tag is used. Passive RFID examples: ♦ Employee and / or Student Access control...
The WiSnap supports the following Wi-Fi modes: • Enterprise networking • Ad-hoc • Access Point • COM-TCP For more information refer to the WiSnap user guide . For information specific to the Access Point mode, see our app note for using the WiSnap in Access Point mode .
When you purchase a SerialMagic license key, you will receive a license token. The license token is used with your device's (iOS/Android/Mac/Windows) hardware ID to generate a license key specific to your device. This license key is valid for one device (computer or mobile device); if you have multiple devices that you want to use with SerialMagic, you must purchase multiple licenses. Many of our genuine Serialio scanners have an embedded license that allows you to use that scanner on any SerialMagic-supported platform without purchasing a license key (or requiring any additional setup,...
SerialMagic is a versatile cross-platform program that allows you to use nearly any Bluetooth, USB, or RS-232 device that uses Serial Port Profile (SPP) to send data into virtually any application. Furthermore, SerialMagic allows for various automation techniques, such as string manipulation (include control characters) and device configuration. The SerialMagic product line consists of SerialMagic Professional for desktop operating systems (Mac OS X and Windows), SerialMagic Gears for Android, and SerialMagic Keys for iOS. SerialMagic programs allows data entry from many Bluetooth barcode,...
SerialMagic is supported on a variety of desktop and mobile operating systems, as shown in the list below. ► Android (with SerialMagic Gears on Android 2.1 and later) ► Windows 2000, XP, 2003, Vista, 7, 8, and 10 ► Windows Mobile 6 Professional & Classic, Windows Mobile 5 Pocket-PC (touch screen devices) ► Apple Mac OS X (10.6 and later)
BlueSnap dongles are used to Bluetooth enable RS-232 devices. BlueSnap dongles are available in 9-pin male or female connections. These units are also available in battery powered (two AAA batteries - rechargeable or alkaline) or externally powered modules. BlueSnap units are compatible with Serial Port Profile (SPP) or Human Interface Device (HID) configurations. Please note HID modules are able to send data to iOS devices but can not receive data from the iOS device.
The BlueSnap SPP-KEY bridge connects any Bluetooth SPP device to iOS handhelds, allowing data to be posted to cursor location of ANY iOS app. The only requirement to connect a Bluetooth SPP device to the iOS device (iPad, iPhone, iPod Touch) using the BlueSnap Bridge is the Bluetooth device needs to send text/number data that can be typed on a regular keyboard (ASCII values). This solution also works with Macs, PCs, Linux computers and more.
WiSnap dongles are used to WiFi enable RS-232 devices. The WiSnap is a WiFi certified 802.11 b/g solution incorporating a 2.4GHz radio, processor, Full TCP/IP stack, real-time clock, FTP, DHCP, DNS and web server. WiSnap is available in models using AAA battery power or external power.
RFID tags are composed of several components—a micro-chip, a substrate (e.g., Mylar or plastic coating), and an antenna, which is attached to the micro-chip. The primary difference between active and passive RFID tags is that active tags incorporate a built-in power supply, while passive tags use the power from the electromagnetic wave from the RFID reader to send its data to the reader. Apart from this primary distinction, you'll find more in-depth differences in the table below. Active Tags Passive Tags Power Powered by internal source (e.g., battery or solar cell) Rely on the...

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