Serialio Support

  • 1. Launch iScanBrowser, Cloud-In-Hand Mobile Grid, or SerialMagic Gears. 2. Navigate to the Serial Device Manager (SDM) . 3. Power on your RS4 and add it As a connection to the SDM. 4. Once the RS4 is connected, tap on the gear icon (located to the far-right of the Bluetooth name). 5. Tap on RS4 CSN/PACS Credential Type . 6. Select HID 37-bit/40-bit/iClass CSN .
  • 1. Install the pcProx Configuration Utility. 2. Connect the RS3 to your Windows PC, then connect to the RS3 via pcProx. 3. Navigate to the Format tab, then Data format . Configuration for Engine #1 Setting Value Card Type: HID Prox: RDR-608x Compatible Strip Leading Bit Count: 16 Strip Leading Bit Count: 8 Send ID ☑ ID Field Bit Count: 30 FAC Digits: 0 ID Digits 8 Only Read Cards With This Bit Count: 40 ID Extended Precision Math On ☑ Invert Wiegand Bits ☑ When you are finished pcProx should look like this (for engine #1): Configuration for Engine #2 Setting Value Card Type: HID Prox: RDR-...
  • 1. Install the pcProx Configuration Utility. 2. Connect the RS3 to your Windows PC, then connect to the RS3 via pcProx. 3. Navigate to the Format tab, then Data format . Configuration for Engine #1 Setting Value Card Type: HID Prox: RDR-608 Compatible Strip Leading Bit Count: 14 Strip Leading Bit Count: 5 Send ID ☑ ID Field Bit Count: 18 FAC Digits: 3 ID Digits 5 Only Read Cards With This Bit Count: 37 ID Extended Precision Math On ☑ Invert Wiegand Bits ☑ When you are finished pcProx should look like this (for engine #1): Configuration for Engine #2 Setting Value Card Type: HID iClass CSN...
  • This page provides definitions for commonly used RFID terms.
  • What is UHF? The latest standardization of the Ultra-High Frequency RFID spectrum is the GS1 UHF Gen2 protocol (ISO/IEC 18000-63 ) , which defines the technical specifications (e.g. physical/logical interactions between devices, anti-collision algorithms, security commands, etc.) for RFID devices operating in the frequency of 860–860 MHz . The ITU designated UHF (Ultra-High Frequency) as the radio frequency range of 300 MHz to 3 GHz , while the IEEE defines UHF as only frequencies between 300 MHz and 1 GHz (the rest of the ITU–defined UHF frequency range overlaps with the IEEE...
  • Set up the Wi-Fi access point (AP) on the Android device 1. Launch the Settings application on your Android device. 2. Tap on Connections . 3. Tap on Mobile Hotspot and Tethering . 4. Enable Mobile Hotspot. 5. Tap on Mobile Hotspot (not the slider). You may receive a popup dialog asking you if you want to enable Wi-Fi sharing. Tap on Cancel . 6. Take note of the access point name (by default it is "AndroidAP") and the access point password (automatically generated). For this demonstration, the access point password is hpqq8932 . Configure the WiSnap to Connect to AndroidAP 1...
  • This article demonstrates how to manage mobile application sessions from the Cloud-In-Hand web portal. Note that this must be done with an admin account.
  • This article demonstrates how to create and setup a basic Cloud-In-Hand account. The screenshots used for this tutorial are specific to creating a Cloud-In-Hand account suited for attendance taking on Android, however, the process is similar for all of the account types.
  • This article demonstrates how to take attendance with Cloud-In-Hand Mobile Grid for Android. Our Cloud-In-Hand Solutions platform offers a myriad of options and customizations, but this page covers only the core attendance features.
  • Frequently asked questions related to general information, including questions about warranties, product categories, policies, and services.
  • Frequently asked questions related to iScanBrowser solutions, including iScanBrowser for iOS and Android.
  • Frequently asked questions related to SerialMagic solutions, including SerialMagic Professional for Mac OS X and Windows, SerialMagic Gears for Android, and SerialMagic Keys for iOS.
  • Frequently asked questions related to barcode scanners and barcode scanner solutions.
  • Frequently asked questions related to RFID (including NFC and UHF) hardware and solutions.
  • This support article provides instructions on how to pair the Scanfob 2006 Bluetooth barcode scanner with the BlueSnap standard Bluetooth to RS-232 adapter via SPP mode. For this tutorial, we will be configuring the Scanfob 2006 as the Bluetooth master and the BlueSnap as the Bluetooth slave. After you pair the Scanfob and the BlueSnap in this way, you can create a barcode of the BlueSnap's MAC address that you can scan (with the paired Scanfob 2006) any time you want to connect to the BlueSnap.
  • 1. Download Splashtop SOS from the Google Play Store . 2. Launch Splashtop SOS. 3. Tap on CONFIGURE . 4. Tap on GRANT SYSTEM PRIVILEGE . 5. Splashtop will forward you to the Device Administrator view. Tap on ACTIVATE to allow remote control of your Android device. 6. Next, you'll see the KLMS Agent view. Agree to the terms and conditions, then tap on CONFIRM . 7. It may take a moment, but you will see that Device admin and Knox license are both ready. 8. Tap on your Android's back button to exit to the main view of the Splashtop SOS application. 9. You'll see a 9 digit number ...
  • If you require remote assistance from a Serialio technician, follow these instructions. Important — Downloading and installing Splashtop SOS alone is not enough to receive remote assistance. You must contact Serialio and explain the problem you are experiencing first . If you have not already done so, visit our help desk by clicking on the link below. Note that the Splashtop SOS for iOS is limited to viewing only and Android devices requires a few extra steps to allow remote control . Submit a ticket to out helpdesk 1. Download the Splashtop SOS application for your device, specifically...
  • This support article demonstrates how to retrieve device information (in this case, we are retrieving information from the idChamp RS3) by using the yACK BLE app for iOS to send the get al command. The yACK BLE application is also available on Android . See our article on this same process with the Android version of yACK BLE . 1. First, make sure that the device is in BLE mode . The yACK BLE application only works with Bluetooth Low Energy (BLE). 2. Install the yACK BLE application from the App Store if you have not already done so. Then, launch yACK BLE . 3. Power on your device. 4. yACK...
  • Inlay The tag inlay consists of the integrated circuit (IC) , an antenna, and a substrate to hold it all together. The inlay, on its own, is a fully functional tag; ready to be packaged into either a smart label or another casing. Integrated Chip (IC) The IC is an electronic circuit or microchip that is manufactured at a semiconductor plant. This microchip contains a memory store and a microprocessor or decision making (logic) unit. The IC is configured either as a passively powered device (powered by inductive coupling generated from another self-powered device) or as an actively powered...
  • There are a handful of factors that can affect RFID, NFC, or UHF tag read ranges. If you're interested in improving the read range of your RFID application or use case, continue reading! Tag Characteristics Inlay Size — As a rule of thumb, the bigger the tag inlay, the longer the read range. Of course, it is important to remember that the variation of read ranges determined by the tag inlay size is within the constraints of the tag type (e.g. NFC, UHF) and frequency (e.g. HF, LF, UHF). Tag Placement — Tag placement can make a huge different on the read range of the tag. For...
  • Decoding the Different Types of RFID There are many different ISO standards, protocols, and physical differences between various RFID tag types. Choosing compatible readers and tags can be tricky, especially for an RFID novice. For the purposes of this explanation, we’ll only focus on passive RFID, specifically, Low-Frequency (LF), High-Frequency (HF), Near Field Communication (NFC), and NFC Data Exchange Format (NDEF). For a little bit of background, here are some examples of how each type of RFID tag is used. Passive RFID examples: ♦ Employee and / or Student Access control...
  • NFC, or near field communication, is an exceedingly popular technology for a wide reach of applications—including access control, payments, information exchange, and automation. This series of articles serves to provide our customers with a information regarding what NFC is, the various types of NFC tag types, and the applications of NFC—or in other words, a practical guide to NFC. Click on the titles below to learn more. About Near Field Communication Common Types of NFC Tags Applications of Near Field Communication...
  • Cloud-In-Hand® now allows you to edit your databases from Cloud-In-Hand.com! Follow the instructions below to learn how.
  • This page contains links to Serialio's terms and conditions, policies, and user agreements.
  • Support and knowledge base articles for Bluetooth adapters.

Pages