FAQ

Scanfob® 2002 Support

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Frequently Asked Questions - Scanfob® 2002 Bluetooth Laser Barcode Scanner

Q: How do I connect the Scanfob® 2002 to my iPhone, iPad, or iPod Touch, or personal computer as a Bluetooth keyboard?

Please see the Scanfob® iPhone setup page.

Q: How do I connect the Scanfob® 2002 to my Android device with SerialMagic Gears, Mobile Grid, Mobile List, or Mobile Order?

Please see the Scanfob® Android setup page.

Q: What are the buttons on the Scanfob® and what do they do?

Scanfob 2002 buttons

Scanning Trigger:

  • Press and hold this button to generate the laser scanning beam to read barcodes.
  • If the Scanfob® 2002 is not Bluetooth connected to another device, holding this scan button for 5 seconds will put the scanner into Reconnect mode. This is the same as scanning the Reconnect to Last Device barcode located on the HID side of the Scanfob® Setup document. The Scanfob® will attempt to reconnect the last device that it was connected to as a keyboard. This may not work for SPP (non-keyboard) connections.

Function Key:

  • Once enabled, tapping this key while the Scanfob® is connected to an iOS device will toggle the on-screen keyboard.
  • If the Scanfob® 2002 is not Bluetooth connected to another device, holding this function button for 5 seconds will put the scanner into Discoverable & Connectable mode. This is the same as scanning the Make Discoverable & Connectable barcode on either side of the Scanfob® Setup document.
  • If the Scanfob® is already Bluetooth connected to another device, and this function button is held down for 5 seconds, the Scanfob® will disconnect and turn off. This is the same as scanning the Disconnect and Radio Off barcode on either side of the Scanfob® Setup document.

Q: What is the battery life on the Scanfob®?

This strongly depends on scan frequency, but a fully charged Scanfob® 2002 with a new battery can stay Bluetooth connected for over 12 hours when scanning one time every 30 minutes.
For more information, please see the Scanfob® 2002 product page.

Q: Can I use the Scanfob® as a cabled scanner to my computer?

Yes, using the SerialMagic Professional software for Windows, the Scanfob® 2002 can be used as a tethered scanner.
Make sure that the scanner drivers are installed and that the chosen connection type is OPN-2001-USB.

Q: Why use the Bluetooth SPP profile? Isn't Bluetooth HID (keyboard mode) easier?

The Bluetooth Serial port profile (SPP) supports two-way communications and binary data, allowing the host to control and check the data from the Scanfob® scanner or other Bluetooth device and can support application layer encryption. With the Human Interface Device (HID) profile (aka keyboard mode), the scanned data is posted immediately whenever it is scanned (or downloaded when using batch mode). SPP provides vastly increased power and usability, such as moving data only to a specific window, downloading data under program control, etc. HID lacks the ability to communicate back to the scanner and must accept all the data as ASCII keystrokes, so using encryption and advanced features are not feasible. One common example of application layer encryption is for 2D barcodes where barcode data must be decrypted by the application in order to use it; this is not feasible with HID.

This simple interface is inherent to the design philosophy of HID. HID is meant to interact with the active window on a computer as a human would. This eliminates the possibility of any background processing that is available with SPP. Meanwhile, through software like SerialMagic Professional, all the HID-style input functionality is still available to SPP users. There are also many applications that interact natively with COM ports. SPP can work with COM ports while HID can not.

Q: Why does the Scanfob® 2002 not read UPC codes that other barcode scanners can read?

The Scanfob® 2002 has an exceptional scan engine that by default only accepts UPC codes that are printed to the UPC specification. To scan UPC codes that are printed out-of-specification, the Scanfob® 2002 can be setup to accept these codes.
Click here to display the Scanfob® 2002 control code to allow reading out-of-spec UPC codes. Print and scan this code.

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