SerialMagic Support

Technical support phone and email contact can be found here

Support Home.


"SerialMagic is a core part of our business ... With out you guys [Serialio.com] our International Airports would not function." customer testimonials.

See powerful ways to use SerialMagic.


Movie: Software download from Serialio.com store account.

Deliver SerialMagic to your customer/client/co-worker using Serialio's License Token System

Windows - How to remove 3rd Party Bluetooth (Widcomm/Broadcomm) to enable SerialMagic.

 

SerialMagic BlackBerry

SerialMagic Pro documentation.

Video: Enable keystroke simulation (keytroke injection) on BlackBerry
Allows scanning from Bluetooth barcode and RFID scanners into all BlackBerry applications that accept keypad data.

Video: Connect mobile Bluetooth barcode scanner to BlackBerry

Movie: Install SerialMagic software on BlackBerry (19MB).

Movie: Enable Keystroke Injection on BlackBerry.

Configure BES policy to allow LaserChamp, ROV, KDC200, CHS7, CRS9, MS9535, MS1633, SF51
and other Bluetooth scanners to work on BlackBerry.
Click here and enter the following in the search field: KB-04219

Deploy SerialMagic over-the-air (OTA) by pushing from BES.

 

SerialMagic Windows Mobile

Setup SerialMagic Professional on Windows Mobile 6, 5

SerialMagic Professional Windows Mobile (Pocket PC, Professional, Classic) documentation.

Movie: SerialMagic Professional installation on Windows Mobile 6, 5

Movie: Register SerialMagic Professional on Windows Mobile 6, 5

Movie: Pair LaserChamp Bluetooth scanner with Windows Mobile 6, 5 device.

Movie: Setup SerialMagic Action Profile (SMAP) on Windows Mobile 6, 5 device.

Use SerialMagic Pro to Configure BlueSnap hardware wirelessly.

Use "Send Command" to get Scale Readings into an Excel spreadsheet on Windows Mobile.

Switch between Bluetooth devices using Symbol/Motorola MC9090.

 

SerialMagic Windows Mobile Smartphone

SerialMagic Professional Windows Mobile Smartphone documentation.

Movie: Setup SerialMagic Professional on Windows Mobile Smartphone.

Movie: Add Mark/Copy/Paste functionality to your Smartphone using SerialMagic.

Use SerialMagic Pro to Configure BlueSnap hardware wirelessly.

 

SerialMagic Windows

Click here for SerialMagic Windows page.

 

SerialMagic OS X

SerialMagic Professional OS X documentation.

Setup HHP IT5620 Bluetooth Scanner for use with SerialMagic on OS X (also IT4620, IT2020).

Movie: Setting up LaserChamp Bluetooth scanner with SerialMagic Professional on OSX .

 

SerialMagic Symbian

Setup SerialMagic Professional on Symbian.

SerialMagic Professional Symbian documentation.

 

SerialMagic Palm OS

Find the HotSync Name (HotSync ID) of a Palm device for software registration.

SerialMagic Professional Quick Start Guide - Palm OS.

SerialMagic Professional Documentation - Palm OS.

Connect and configure BlueSnapXP using Palm TX handheld computer.

Setup Bluetooth virtual COM port on Windows XP for connection with SerialMagic with Palm (also works with HotSync).

Connect and configure BlueSnapXP using Palm TX handheld computer.

Download PRCs required to support DIA (Dynamic Input Area) for Tungsten T3.

 

Misc Support Notes

SerialMagic interface with Excel using macro

Complete Excel macro with source code showing how to have barcode scan launch macro and lookup product in Excel.

My BatchMagic scanner no longer beeps!

Please see this note if your BatchMagic scanner no longer beeps upon scanning.

SerialMagic API

Want direct integration with the SerialMagic engine? Use the SerialMagic API.

Setup different scanner models for use with SerialMagic

SerialMagic Professional supports more scanner models than any other product of it's kind.