Before Windows XP Service Pack 2, Widcomm Bluetooth stack software is was perhaps the most prevalent Bluetooth 3rd party stack software for Windows. In 2006 we still see new machines (e.g. Acer Travelmate 8200 Core Duo laptop) that ship with the Widcomm Bluetooth stack sofware installed. Since Windows XP Service Pack 2 has built-in Bluetooth support, this software is it is not required, and in fact will prevent SerialMagic from connecting over Bluetooth with Bluetooth scanners such as the LaserChamp, Flic, and Socket CHS 7. Many other new machines, especially tablet pc's, and ultra-mobile pc's (umpc's), have built-in Bluetooth by Toshiba. SerialMagic software will not work with the Toshiba stack either.

In order to use SerialMagic on a Windows machine with Built-in Bluetooth, you must remove any 3rd party Bluetooth software and let Windows software take control of the hardware.

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Remove Widcomm Bluetooth software from Windows XP Service Pack 2

Note in 2005 Widcomm was purchased by Broadcom, so the Widcomm Bluetooth stack is (at this writing) also the Broadcom Bluetooth stack.

1)Goto Control Panel > Add/Remove Programs
2)Select Widcomm Bluetooth software (or Broadcomm Bluetooth), select "Remove"
3)Restart the computer
4)Windows should recognize the hardware and automatically install drivers for it

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Remove Toshiba stack from a Panasonic Toughbook, model CF-18 (similar process for SonyVaio UX Mini-PC)

Steps for uninstalling the Toshiba Bluetooth Stack and using Microsoft Windows XP SP2 Stack

1.) Goto Control Panel > Add/Remove Programs
2.) Delete all files beginning with TOS in the C:\Windows\INF directory
3.) Reboot
4.) "New Hardware Wizard" will appear - cancel it.
5.) Open Device Manager (Control Panel > System > Hardware)
6.) You will see a yellow question mark, "Uknown Device" called "UGX"
7.) Right click on "UGX" and select "Properties"
8.) Go to "Details" tab
9.) Select "Hardware ID" from the drop-down menu
10.) Select the Hardware ID that does notinclude the word "Rev" (2nd in our list)
11.) Select it and Copy it to the clipboard with "CTRL-C" (it will be like "USB\Vid_044e&Pid_3001")
12.) Go to the C:\Windows\INF folder
13.) Find the BTH.INF file and open it in Notepad
14.) Under the "[Toshiba.NT.5.1]" key, add a new line
15.) Paste your copied text on the new line
16.) Now edit the line to look something like this: Toshiba UGX= BthUsb, USB\Vid_044e&Pid_3001
17.) Save your changes
18.) Reboot
19.) New Hardware Wizard opens - select "No, not this time"
20.) Click "Next"
21.) Select "Install from a list or specific location...", click Next
22.) Select "Don't search, choose driver to install", click next
23.) Pick "Toshiba UGX", click Next
24.) Drivers should install without problem
25.) Windows Bluetooth Icon will now appear in your system tray

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Remove Toshiba stack from a OQO Ultra-Mobile PC, running Vista

1)Goto Control Panel > Add/Remove Programs
2)Select the Toshiba Bluetooth software, choose Uninstall
3)Reboot machine
4)Upon reboot, "New Device Wizard" will appear, click Cancel
5)Goto Control Panel > System > Hardware > D evice manager, and select the Bluetooth hardware (should have yellow exclamation point)
6)Right-click, goto Properties > Driver
7)Click "Update Driver"
8)Choose Windows Bluetooth stack that comes with Vista
9) Once the driver are installed, it should work properly

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