Showcase Solutions Press Release
Customers Using LaserChamp, SerialMagic, ScanChamp® Software
SerialMagic is ahead of the game by providing Vista compatible software for a multitude of Bluetooth devices. We are deploying new handheld salesman devices and had purchased the Socket Mobile CHS7E scanner. Wanting to implement Windows Vista Tablet we found Socket Mobile's included software didn't support Vista but SerialMagic did. Now we can implement the latest technology without having to wait for the manufacture to catch up. Serialio.com's technical support is also impressive, they helped walk me through setting it up over the phone even while only using a trial version. Needless to say I purchased SerialMagic Professional and would highly recommend Serialio.com to anyone. Randy Gohn - Grattan Fastening Products
SerialMagic Pro is the solution our Logistics department uses with our Cognex DataMan 7550. We needed an application that was easy to use and easy to deploy and the guys at Serialio provided exactly that. Serialio also excels when it comes to technical support with a service that is prompt and thorough provided by people who are both competent and friendly. Thank you Serialio.com! - Ian Desmond
I am a book dealer. I use the LaserChamp Bluetooth barcode scanner and SerialMagic Pro software with my BlackBerry. First of all, let me say that I'm NOT a computer savvy person, but the wonderful folks at Serialio.com walked me through every step. The customer service is awesome! I sent email and get response almost immediately. You can't ask for more than that! -D. Aldridge, DGABooks
I recently purchased an Intermec SF51 Bluetooth barcode scanner. Intermec told me there was no way that the SF51 would work with a Mac. I can't tell you how pleased I am that the SF51 Bluetooth barcode scanner works on my Mac using SerialMagic Pro for OS X! Continually amazed. - Darron Jeans, Manager and Inventory specialist.
PharmacoMedia is a pharmaceutical and healthcare communications company who has implemented a client survey system to collect healthcare data from patients. In order to adhere to strict HIPAA guidelines and protect confidential patient healthcare information, barcodes are used on our surveys to allow data collection on the same person over time without disclosing any personal data on the survey forms. We use the LaserChamp scanner and SerialMagic Professional software for OS X and Windows to help accomplish this task. The Serialio.com scanning solution works very well to speed data processing while significantly reduce data entry errors. - Michael Vinegra, President
We use LaserChamp Bluetooth barcode laser scanners and SerialMagic Professional along with Eautomate's RemoteTech component allowing technicians to provide real-time copier part's replacement infromation using the the web browser on their BlackBerry right from the customers's location. Parts replacement information information is then immediately available at company offices. - Jason Wheeler, MSA, Inc
Thank you for a great product! We are using SerialMagic Professional with an Intermec SR61 handheld cordless Bluetooth scanner. We scan data into OpenOffice on a Mac under OSX 10.5 (Leopard release). We will be buying a few more licenses for all our users who have an occasion to use the scanners. It works perfectly! Your SerialMagic software is the Key! - Dan Butzer, Sun Microsystems
Thanks for helping me setup SerialMagic Professional to enable the Allflex Stick Reader in reading RFID tag numbers into Excel Mobile on my Windows Mobile PDA. I have used the “match” feature in an adjacent column in excel to identify tag numbers I want to find, and then “count” in another column that adds up the number of tags found as you go (another column has the total count of the number of tags I’m looking for ). The PDA is mounted onto the stick reader so using large fonts the visual cue of the match feature is enough to identify the tags wanted, as you are looking where you are scanning. -Andrew Brosnahan, Freshpork Farms Ltd
Using the LaserChamp we have streamlined our business process and greatly marginalized the impact of human error in all phases of the product cycle. Thank you for all your help in getting the system up and running on our Linux laptop systems. The LaserChamp + SerialIO bundle has really stepped up for us and provided a great value for the price. - Dave Gullo, President, snowboard-for-sale.com.
SerialMagic is a core part of our business. McAfee had improperly marked the SerialMagic program so I sent an email to Serialio.com, and in 10 minutes I got a reply. That’s good stuff. Plus, while I was working with McAfee on the issue Serialio.com was too. I love that. Not only did Serialio.com point me in the right direction, you FOLLOWED UP! That is very important in this field of work. Thank you very much for all your help. With out you guys our International Airports would not function. -Mike Hall, Information Technology, Allegiant Air
With the LaserChamp scanner and SerialMagic Pro, we were able to develop a highly streamlined retail data capture process that allows us to work efficiently in retail store environments where mobility and accuracy are paramount (think planogram). Thanks SerialIO! - K McKinnon, Optimize on Demand™
In 2007 we replaced our Detex time clock system with the LaserChamp barcode scanner and ScanChamp® ScanReader software version for better documentation of building checks. Proficiency has greatly increased by providing evidence of a guard presence at a specific location, date, and time, and all in a familiar and easy to use Excel format. We have been using the system for over a year and it has proven to be a great product being user friendly, accurate, and very cost effective. Serialio.com has provided outstanding tech support, and I highly recommend this system. -Major Lee Arrington, Site Supervisor, American Security.
The LaserChamp barcode scanner Bluetooth scanner I purchased from Serialio.com works great with my Verizon 6700 (Windows Mobile 5). Serialio was always there to walk me through any questions I had. I've worked with Serialio.com for over a year as I wanted to experiment with a few different phone and scanner combinations. Tech Support, was always very honest, available and basically bent over backwards and jumped a few hoops for me. I recommend Serialio with my highest rating - a Full Five Stars! They value their customers and they stand by their excellent products. -Patrcia Garcia, American Business Ventures
I am overwhelmed with the unusually wonderful customer service you guys have shown me.
Not all companies have this quality of customer service, and it is so refreshing when someone actually understands what you need, and gives you more than that.
Customer service is a slowly disappearing culture with so many companies, wholesale and retail alike.
I think a company with your "old-fashioned customer service" deserves praise.
- L. Smith, Account Executive, CAS Severn, Inc.
I have really enjoyed using your LaserChamp barcode scanner and SerialMagic software products. We operate 3 gas station and convenience stores. The LaserChamp Bluetooth bar code scanners have given us the capability to scan all of our products for our POS system without having to either drag the items to the back room computer or using a cable on laptop. We can do the job in less than half the time that it used to take. -Derek Stephan, Eureka Fuel Company
Our company, Tampa Bay Optometric Group, manages a series of 11 doctors offices. We use the LaserChamp Bluetooth scanner and SerialMagic Pro on my Treo 650 to inventory of all of the optometric equipment. Before, due to lighting and other obstacles, inventory would be difficult. Now, with the LaserChamp and SerialMagic, inventory is much easier and less time consuming. All we have to do is walk room to room shooting all of the barcodes. Thanks, everything is working great. - Greg Engel
...I was able to purchase this brand-new [LaserChamp Bluetooth scanner ] with warranty for less than a used Socketscan series 7 and [The LaserChamp] happens to be a better... -Matthew Rumley, Owner, National Warehouse >>> Click here for more.
...After purchasing SerialMagic, my PDA troubles have gone away. I can now rapidly sync my scanner with my PDA all of the time without interruption. The software is much faster and does not have the glitchiness that I was experiencing with the Socketscan software -Matthew Rumley, Owner, National Warehouse >>> Click here for more.
I've never had such rapid customer support response from any vendor!!!
I am now able [to use SerialMagic] to send data from my scanner directly into DataViz's Sheets, Go spreadsheet, and MobileDB database. This is great!! -Bob Stewart
I have been using SerialMagic Pro for OS X for almost a year, and it has worked flawlessly the whole time. The communication and support provided by Serialio.com is second to none. I have never emailed a question and not been impressed with the prompt reply, even to the point of fixing a software glitch and emailing me an update within a couple of hours. Simply amazing - Darron Jeans, Manager and Inventory specialist
We use the LaserChamp Bluetooth barcode scanner SerialMagic Pro for OS X and other software to keep track of technology equipment (laptops, LCD projectors, camcorders, ETC.) that we loan out for district use. I am also considering expanding this to include videotapes, which are checked out to our various schools on a daily basis. We are now free from cables between the barcode scanner ant the Mac OS X computer -Mark Mariola, Supervisor Instructional Technology, Garden Grove Unified School District
Freiker, Inc. is a non-profit (www.freiker.org) using the ScanChamp software and LaserChamp barcode scanner in a program designed to encourage K-5 school kids to ride bikes to school. Each day the bikes are scanned and the data is uploaded to the Internet with the use of the SerialIO solutions.daily basis. We are now free from cables between the barcode scanner and the Mac OS X computer. I want to thank Serialio.com for the exceptional support. Your assistance has been extremely informed and diligent in providing both timely and complete information. In particular I wanted to thank you for the help with providing an updated version of ScanChamp to address the issues with the Apple'e change to Intel Core Duo processors. - Tim Carlin
I use SerialMagic and the LaserChamp Bluetooth scanner for book scouting. I love it, I no longer have to enter barcode numbers by hand! Before I purchased SerialMagic and the LaserChamp I would give up on scouting, now I can scout books in less than half the time. I have purchased many more books using the LaserChamp! - Glenda Scales
Serialio.com's customer service is not only good, but seems important to Serialio.com. Shortly after I received SerialMagic Pro for OS X and a Bluetooth wireless LaserChamp scanner, I tried to install the LaserChamp on my Mac OS X computer. Unfortunately I was unable to get to get it to work and, wrote an email to Serialio.com about the issue. To my surprise the next business day, I received a personal phone call from Serialio.com (rather than just an email response). The person on the phone worked with me one-on-one to isolate the problem. The problem it turns out, was a hardware problem with my Mac and as soon as that was fixed the LaserChamp worked as expected via Bluetooth. On other OS X computers (without Bluetooth hardware problems), I was able to quickly and easily install the Bluetooth barcode scanning functionality. My experience convinced me that Serialio.com is a great company to deal with. -Dudley Andersen, Ph. D.
I work for an independent telephone company that also provides ISP services. One of the services we offer is fixed wireless broadband Internet using equipment manufactured by AirSpan. I use SerialMagic software to facilitate a serial connection between a PDA and the AirSpan equipment. It works wonderfully. - Rob Barnes
We use the LaserChamp barcode scanner and SerialMagic Pro software for OS X to record the serial number of computers to be printed on invoices using Business Base software it has worked well for us. - Leendert Jenezon, LJS Automatisering BV
I purchased the LaserChamp Bluetooth barcode scanner and SerialMagic Pro software for my used book store that I was opening. Though I have had a few stumbles along the way with the equipment, Serialio has been there to help me with every little thing. The customer service I have received from them has been outstanding. I wish all companies treated their customers like I have been treated by Serialio. I would recommended Serialio to anyone! Thanks! - Alisa Hinds, That Book Store
I own an online store Stuffnwhatnot, and I purchased a LaserChamp Bluetooth scanner and SerialMagic a few months ago to help me with the book part of my business. I use the scanner to upload books, CD's and movies onto my inventory management software, which then helps me list them online. I also recently purchsed the SerialMagic Professional for Windows Mobile software, from Serialio.com, that allows me to use the LaserChamp Bluetooth scanner with my Windows Mobile PDA. This way I can still use the LaserChamp scanner even if I'm away from my computer. Serialio.com had the scanner I needed at the best price. I have since recommended Serialio.com to other book sellers I know. I have been very pleased with SerialMagic and the LaserChamp. Thank you! - David Khol, Owner
I use SerialMagic, a Flic Bluetooth scanner, and my BlackBerry for book scouting. I scan scan the book EAN bar-codes, SerialMagic transfers them from the scanner over Bluetooth to my BlackBerry, and the BlackBerry looks up the prices of the books online. It works great. - Dan Tarnopol
SerialMagic is used to connect Sartorius micro-balance through Serial RS-232C to USB converter and a simple null-modem type RS-232C converter which I made myself. We use SerialMagic to directly put the weight data from the balance onto Excel running on Mac OS-X. It works well. I contacted Serialio technical support and within a couple hours got my question answered, even though it was at night. I was very impressed with Serialio's punctuality and knowledge. - Naoki Takebayashi
SerialMagic works great! I used to manually type in serial numbers and other kinds of data, which was very error prone, and time consuming. With SerialMagic, I simply scan barcodes and data is entered quickly and without error. SerialMagic has worked seamlessly from the beginning. If I were in the market for barcode scanning solutions I would again choose Serialio.com. Thank you for the very helpful and effective solution. - Jean-Michel Therond
We Purchased SerialMagic Professional for Windows Mobile. SerialMagic now allows us to scan directly into their software. I have contacted tech support a couple of times and have been very impressed with the quick and thoughtful assistance they provided. Thank you, we will be returning for future purchases! - Karen Mellendorf
SerialMagic Pro is the most compatible barcode software I have used. As a consultant, I have used many solutions on many different platforms. SerialMagic is easy to configure, installs easily, and most importantly it integrates and works well. SerialIO support is excellent. They will help you find what you need for your solution. If your needs are mobile, I highly recommend this software for pda or smartphone. We use SerialMagic on samsung blackjack II with Baracoda Pencil2 - Mark Sneed PensacolaSoftware.com
I am using my Microvision Flic scanner via SerialMagic with the Mac version of ReaderWare for cataloging my books and it is working great. - Hendel Thistletop
Thank you on your quick and efficient service getting our order to us - far better than we are used to in the UK and consequently far beyond my expectations!
I will recommend you to everyone I know! Many many thanks - Brian Hood
I use an RFID reader from Allflex and SerialMagic to scan tags into an Excel spread sheet. SerialMagic works great, I am very happy! - Andrew Kellom
We are using the LaserMagic Bluetooth scanning bundle at our Police Department in Milford, New Hampshire to scan evidence. It is working out very well and we're very happy with the system. Thanks for the great service your company provided - Leen In 't Veld
I am an Online Bookseller and I use the LaserChamp and SerialMagic to scan books in my warehouse. I find it terrific - it saves time, lifting, etc! I have recommended the LaserMagic bundle to other people who have purchased same! - Alan Warnock
I learned about the LaserMagic bundle through a friend of mine who highly recommended it. Since I could never get the CueCat, that came with Readerware, to work I purchased the LaserChamp. Initally I had some trouble pairing SerialMagic with the LaserChamp but after speaking with Dan, in tech support, I got it all worked out. The program is awesome. - Sophie Carmichael
I work for a government agency and learned about SerialMagic from Allflex. I use SerialMagic with an Allflex RFID reader as well as a Farnam Panel Reader System. I found SerialMagic easy to use and it only took me a few minutes to set it up. - J. E.
Thanks heaps for your info. I don't deal with software like this often, so I really appreciate a step by step guide to save me stumbling along from hurdle to hurdle. SerialMagic is installed and working fine now - we are using it to send data from digital calipers to an IP67 Palm. - Rodney Roberts
I built a custom Filemaker Pro asset management system for all of our computers, printers, faxes, cell phones, etc here at Cubist. One of my help desk techs went around, using the LaserChamp Bluetooth scanner and SerialMagic Pro along with a T-Mobile WIZA 200 equipped with WM5, to locate every asset in our company (900+ items) and zap them all into our database. Now, any asset that comes into our department or leaves, gets tagged at the door by the scanner and its destination put in. Full asset management! - Nathan McBride
I heard about Serialio.com through the ASellerTool website. I use the LaserChamp scanner and SerialMagic in combination with ASellerTool and my Axim X30 PDA for book scouting. I am really pleased with the solution that I purchased. Thanks for the great product! - Tom Meyer
I use the LaserChamp scanner and SerialMagic in combination with Readerware to scan books. I have about 60,000 - 75,000 books that I want to catalog. I wanted an affordable scanner that I could bring around with me that was not connected to a computer and so far the LaserChamp has worked very nicely!" - LaRae Roe
We are a relatively small bookstore in a French Canadian environment where we
sell on site and we go to shows where we needed flexible barcode scanning to
easily establish the prices when a crowd is hanging around. Also we wanted to
accelerate the inventoring process. As our inventory system is based on Linux
and PostgresSQL the scanner and the software should support this environment.
For flexibilty we needed of course Bluetooth.
We found the LaserMagic Bluetooth scanner which met these requirements. The
price was right and the hardware and software work to full satisfaction.
-Gernand Brueckmann Ph.D.
Pontius Livres-Books-Buecher
More customers Using SerialMagic to catalog stuff with ReaderWare and other catalog applications - click here
Customers Using BlueSnap
I use BlueSnap to communicate between a Linux based Nokia 770 tablet PC with built in bluetooth (but no rs232) and a remote control transmitter device which expects RS-232 - S. Bergman
I recently purchased one of your BlueSnap RS-232 serial Bluetooth Dongle products. It works wonderfully! I'm sure that you have companies that are doing groundbreaking work with your products, mine is self serving. I have developed a home automated bar. It is a simple setup using relay activated valves connected to CO2 pressurized "adult beverage" containers. The relays are on a serial board and I really wanted to communicate with them via my PDA. With the help of your bluetooth dongle I can do so wirelessly. With the touchscreen interface to a Visual Basic program created for Pocket PC 2003, I can order one of hundreds of drinks from my 16 beverage ingredients. Thank you for your product and the role it plays in my computerized system! - Darren W. Murphy
I recently purchased a new BlueSnap Bluetooth Module and the new version of SerialMagic Pro. I contacted tech support to help setup the BlueSnap module. He walked me through each problem I had and I am now using it problem free. Also I must say that the new version of SerialMagic Pro is very intuitive and user friendly. I like the new tray icon which shows when the scanner is connected to the blue tooth module by changing what it displays. Thank you, I really appreciate everything. - James Olson
Customers Using SerialPort and Other APIs
I wanted to take the time to thank you for the wonderful software package you provide. The installation was trivial and it just plain worked. It's a beautiful thing. I wanted to complement your engineers and doc writers for a tremendous job. Great going and keep up the fantastic work! I can't begin to tell you how much time and headache your software will save me. -Richard J. Fox, Ph.D, Senior Software Engineer
With your javax.comm implementation we don't have the problems we saw with the Sun implementation, but I'm not sure I care about javax.comm anymore because the SerialPort API is much easier to use than javax.comm. -George Patterson, Minimed
We've got the Serialio Java class working in "record breaking time", i.e. it took an amazing 5 minutes to get our Java application to send bytes through the serial port. -Trajano Roberto, Marketing Engineer, Amstras.
My company purchased your serialio, modem and ZModem java products for the Win32 platform a little over a year ago. We implemented them in our production environment, communicating with 5 different sites multiple times each day and have been extremely pleased with their performance. -Jim Rohan, my1040EZ.com, Inc.
Thanks tremendously for your help. I will definitely be recommending your software to everyone I meet who mentions the words serial port and Java in the same sentence. -Dr. Harold Sargent, Biosoft Inc.
Some months ago, I was creating a Windows-based controller to manage a
modem bank using Java. After initially trying serial drivers from
RxTxComm, IBM and Sun each with various problems in stability and
operational behavior, I purchased serialio.com's SerialPort package.
I was immensely pleased when the package went in seamlessly with no
coding changes (using the javax.comm.SerialPort layer), and more so that it has
been working reliably ever since.
The original goal was to control up to 16 modems on a mid-level (circa 2003)
system, thanks in part to SerialPort's implementation, the final product
is confidently estimated to support at least 128 and as many as 256 modems,
concurrently streaming data at up to 56Kbps.
I should have bought SerialPort at the outset, and saved myself
considerable time and frustration. My future Java projects that require
serial I/O will definitely use SerialPort.
- Lawrence Dol, ADVANCED BusinessLink Corporation.
I found the SerialIO.com site via the Apple Developer Connection. I knew it had to be a good outfit if Apple was willing to suggest them as a source. I purchased the SerialIO SerialPort Java package and it worked right out of the 'box'. Then, a month later, I ran into a problem which coincided with my purchase/use of a MacPro after my G5 konked out. Sadly, things did not work on this Intel-based machine. I was concerned about OS/Java hassles - and wrote to SerialIO support. Shortly thereafter I got eMail support which helped me isolate the problem and determined I was trying to work with a file that had become corrupted. Thanks to the rapid response from SerialIO support I was able to get back to doing useful work - despite the self-inflicted gunshot wound to my foot. Here's a collective word out of "You deh Mann!" to SerialIO Support. Lance Drake - Contract Mac Developer - Santa Fe, NM
SerialPort has saved me tons of time over the years. Your interface is very concise, straightforward, easy to use and very easy to deploy. SerialPort has been used in-house to deploy data acquisition for a custom wireless network implemented with UHF radio. In addition, we use it in-house for our transponder programming. Deployed at run-time, SerialPort is remarkably fast. I never have to worry if the serial code will keep up with the rest of the app. In fact, most of the time it's the other way around! -Jeff Edelstein, ComStar, LLC
I would just like to say that your product SMOKES! The speed increase over the Sun implementation is amazing. Thanks again for the quick response. -Dave Smith
Kudos to your development team for the ease of use of the Serialio product. The sample applications supplied with the software have been more than sufficient in aiding the development of our serial-based application designed for laboratory use. We were sending bytes to the port and receiving responses within a matter of minutes upon purchasing and downloading your serialio classes. The nominal product fee paid for itself in the first day. -John Boyack, IT Manager, Diagnostix, Ltd.
We were having a performance problem with Sun's javax.comm implementation. We purchased your product, and got it running with our app using the javax.comm API without any changes to our code. After doing so, we even found a buffer length problem that was not being caught by Sun's comm implementation (This had nothing to do with our performance problem). Apart from this, the performance is now excellent - certainly more like what I would have expected! Our application can continually stream data at 115kb in both directions simultaneously with full error detection and correction -Milton Taylor, Ingennia.
Not only did the software work well, the service provided by your company was outstanding. Thanks for a very good product. -Richard Baldwin
I just bought your API which solved some performance issues compared to Sun's COMM API. Unbelievable that a read() call took 200 ms with Sun's API. -Henrik Maier, FOCUS Software Engineering
Your product has solved the performance problems that I was faced with using the RXTX Java Serial comm package on OSX -Steven Humphrey
I like JeTerm's ease of configuration . I had it set for our own unique parameters to interface with our Cisco devices in less than 40 seconds after install. I also like the ability to split the send and receive screens. I wish this feature existed on Hyperterminal, Putty, and SecureCRT. -Jeff Embry, WI2T
Your SerialPort code is great...saved me months of work!. -Chris Robson, Bell Atlantic
We built a javax.comm application, but the Sun libraries were not working properly, and we could not get anyone at Sun to help. Their forums only revealed that many other folks seemed to have the same problem. We found your SerialPort product, and within minutes of receiving SerialPort, our application was working smoothly! If only everything else could be this easy!!! -Frederic Rudman, Chatham Software Corp.
We started to develop our UNI VISIONtm software using the Sun's Comm.API (two O.S. supported). Getting Serialio professional product, our software became runnable on 20 Operating Systems without any change. Very efficient, stable and powerful libraries. Thank's for the very high quality support. -Luciano Neri, Socomec group
Not only did SerialPort save me a LOT of time but it is a big reason why my data acquisition system performs so well. -Bob Abbott
We decided to buy SerialPort because we need to use more than four COM ports, and the Sun implementation only supports COM1-COM4 in Windows 98.We are using several multiport USB devices and everything is working nicely with SerialPort. -John Lowe
We are about to release our JButtons product which uses the javax.comm.SerialPort. We recommend Serialio to go along with it. We tried Sun's implementation of javax.comm.SerialPort, but gave up. We never got it to work -Sean Kelley
I just purchased your SerialPort product because I was unable to get the SerialDemo that came with Sun's javax.comm.SerialPort implementation working. After installing SerialPort, their SerialDemo example works with your javax.comm.SerialPort implementation! I'm using IBM's VisualAge for Java Professional on WinNT. -Steve Zielinski
SerialPort works like a dream. -M.Maneschi
I am using the Zaurus SerialPort package on an Intrinsyc Cerfboard. It works very well, and it works well. -Stephen, Mueller
SerialPort is a Nice API, much nicer than javax.comm, especially the Modem utility class and the SnoopLoop. -Dave Rosky
I got SerialPort on Friday night, had it integrated into our app by noon on Saturday. I must say, the documentation is Superb, the sample application source code is very enlightening.-Ken Klask
We tried implementing the Sun Comm API package but had problems on our SPARC-V9 64-bit Solaris 2.6 machine. SerialPort provided the solution we needed. -Stephen Young
I've been extremely pleased with your software - it's well designed, well documented, and it works. We've been using it extensively with a multi-port RS-232 board and it's performed flawlessly. -P. Cornelius
We had an application thread running within Tomcat 4 on Windows 2000 that read data from a set of barcode readers, calculated statistics, and logged results to a Jini service using RMI. The combination of Tomcat's multiple classloaders and RMI's need for a security manager caused the Sun comm drivers to fail. Dropping in the Serialio.com drivers solved the problem without any code changes required. And being able to purchase online and download instantly let us get the installation running right at the client site at 9:30 on a Friday night. -Greg Trasuk, President StratusCom Manufacturing Systems Inc.
I have used SerialPort in our product and have absolutely no problems with it. I Wish that was true of other products. -R.Cruise
We had problems getting the 'standard' Sun javax.comm.SerialPort API working, so we rewrote our driver to use the SerialPort API directly and now it works. Guess we'll have to change our 'standards' :) -Luc Snijers
After going through a few other 3rd party serial solutions for our J++ application, we tried SerialPort. Our custom hardware runs at high baud rates and we were having problems with buffer overflows. SerialPort gave us the control we needed and has been rock solid. When considering a port to C#, we found we were able to use IKVM to compile the SerialPort jar directly into a .NET assembly and it's worked without a hitch. Today we continue to cross-compile our Java libraries that use SerialPort to .NET through IKVM and are very pleased with its performance. -Chris Morris, eInstruction
I love your product. You have one very happy customer in me. I use SerialPort for Java in Robot control applications, and it has been a joy to work with, and saved me no end of time. -R.Ungar
We needed a serial solution for our Wyse terminals using Windows Terminal Service Client with the RDP protocol. We tried to use the open source commapi from RXTX. The RXTX commapi has a bug which causes our program to freeze. With SerialPort our application works reliably. -Joost van de Wiel, ABS Laundry Logic
The SerialPort toolkit made me look very good in front of a customer today. Hats off to you! -J.Cocula
I wrote you just hours ago about how I've had problems with Sun's COMM API implementation with our product that utilizes serial communications to talk to a GSM Modem. Sometimes we get this error code from the Java COMM API. "Win32 Comm Driver: Error 995". I thought it was something badly implemented with Sun's API. Sure enough, I order your product and no more problems! I didn't even have to change my code since you provide the Comm API wrapper. Beautiful! Thank you so much! -Joseph Lauer, Simplewire, Inc.
The USB-RS232 drivers installed properly on my Mac OSX 10.2 (17" G4 laptop) and your serial lib works splendidly allowing me to talk to an Eventide DSP7000 via serial on a Mac! -Allan Hoeltje
The Serialio package has given my Java programming a whole new dimension. Thank you for making this possible. -T.Hellström
Just wanted to say that I just purchased the Mac SerialPort package, and it does everything I needed. Thanks for supporting the Mac platform! -J.Ray
You have been very responsive and the packages are very well done. -B.Kalkwarf
I always select the SerialPort API over javax.comm.SerialPort whenever I have a choice. The javax.comm.SerialPort API is difficult to setup and to use, especially having to deal with the silly properties file. In addition (or should I say, in subtraction) javax.comm.SerialPort does not provide a proper transmit timeout feature, so threads have the potential of lockup when transmitting. - Mike Karlesky
Thanks a lot for a great product! -R.Mackay
Thanks for all your help, we got our program working. It was refreshing to see your willingness to help, you don't see that kind of helpfulness in the software industry too often. -J.Apte
Setting out to write a serial port application in Java, I had thought that the world of java serial port libraries was in shambles. I tried everything I could find and couldn't get anything to work until I found Serialio.com SerialPort. These libraries worked right off the bat, and gave me the flexibility to choose how I wanted to implement them, and Serialio.com implementation of javax.comm kept me from having to rewrite much of my code. Every step along the way to getting my application working, the SerialPort support helped me keep going, promptly answering all my inquiries and working with me until we had come up the best solution for my serial port application. Thanks! -Joshua Chambers, Kind Computer Solutions
I'd like to praise your excellent product which provides a very elegant and cost-effective way to enhance Java functionality's. -H.Tran
The level of support you have provided makes me extremely glad that I purchased your product (XModem Professional) and will definitely recommend it to anyone...It was extremely easy to use to develop my application. - Terry Fussell
Evergreen Research, Inc. is a medical device developer. Many products developed over the past 10 years use an embedded PC to control physical end effectors, like motors, solenoids, pumps, pressure transducers, load cells, etc. The PC uses serial lines, sometimes a single RS-485, sometimes a group of RS-232s, to communicate with embedded controllers, like 80C51s or 68HC12s. The embedded controllers operate the end effectors. Evergreen has developed a light-weight serial protocol that standardizes and validates the serial communications without imposing a high overhead.
Some of the products using our technology
- Pharmacy compounder that mixes IV solutions for intravenous feeding.
- Heart-lung machine used during cardiac bypass surgery.
- Syringe filling machine.
- Production tester for electrosurgical generators.
- IV bag weighing scale.
- Whole-body cooler for acute treatment of stroke.
- Bearing monitor for large industrial pumps.
Evergreen purchased and installed both the Windows and Linux versions of SerialPort. It installated without a hitch, and works great. I wish all of the software products purchased were as good as yours. Thanks for a great product! -George J. Eilers - Evergreen Research, Inc.
Many thanks for your excellent service. If only all software support could be so superb!!! -Scott Robertson, UK
Customers Using Cables
ZThinCable The guys at SerialIO provided him with exceptional support -- even to the extent of writing him a very detailed tutorial with a screen-shot on how to install and use minicom to prove out the cable! He forwarded me all their emails; whomever 'daveb' is should get some kind of award for customer support. -Post to zaurus-general@lists.sourceforge.net
I happy to report my Z is communicating fine with my Sun boxes using ZThinCable. You can count me as another satisfied customer. -Carl Marino
Thanks for catching the error on our ZThinCable order. I'm very impressed with you as a vendor...not too many companies out there would have dropped a note to the customer. Very kind and well noted! -Dan Michael
Your ZThinCable is build like a tank -- I like it - John Howard
I just got my Palm RS-232 serial cable today and it clips solidly onto my new Tungsten T3. I use my serial cable for two things: 1) to connect my Garmin eTrex GPS to the Palm mapping software HandMap (which looks GREAT on the T3) and as a console cable with the serial terminal application, "ptelnet" when I'm configuring network routers and switches and servers. Thanks for building an inexpensive yet robust piece of gear! -Daniel MacKay - Nova Scotia
I loved my Serialio.com Palm RS-232 serial cable on my old Palm T3 so much that it was the first thing I bought for my Palm T|X after I upgraded. I use it mostly to connect my Garmin eTrex GPS unit to the HandMap mapping software, but I've used the Palm as an emergency serial terminal when configuring network devices such as Sun servers and cisco routers. -Daniel MacKay - Nova Scotia
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